Unrealistic postage expectations

soolin

red_boots2 said:

Had a really frustrating one over the weekend. Mainly eBay's fault, but the buyer seemed to expect some sort of insane new service

Sold a parcel at 5pm Friday evening, posted it with Yodel 2-3 day delivery as stated in the description at 5:36pm. For some reason after posting eBay updated the delivery estimate to Saturday 27th! Buyer complained today she waited in all weekend for the parcel.

People are still expecting Amazon service and rarely ever bother reading despatch times at all. To make it worse whatever happens it will always be the sellers fault and there's nothing we can do about it.

janb5

I have had the frustration of being marked down for late delivery when it was sold on a Sunday (14th July)  Picked up on 15th and delivered on 19th.  I requested that the ` late ` was removed and got this patronising response about how I need to make sure it`s tracked etc...always done.  It just makes me cross.