Comms Hub Fault?

Qyburn

QrizB said:

On the contrary, there are decent smart meter teams at most of the larger suppliers. 

That's not to say you'll ever manage to contact them or even have your issue referred to them. I spent months being told absolute nonsense by customer support. A mixture of blatantly incorrect assertions about how smart work, and insistence the the issue must due to poor WAN. Only by chance after i posted a rant on Facebook did someone mention there's a known issue with our model meter, with a known easy fix.