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Gatwick drop off - wrong turn clarification

Received today in response to my query on taking a wrong turn 

Hi Clive,
 
Thank you for contacting NCP Customer Services.
 
First, please be advised that we have a 90 seconds grace period however if you went over the grace period then payment needs to be process even thou you only mistakenly drove thru.
 
I have confirmed the system and shows that you are within the grace period so no need to pay for the first visit.

Rest assured as well that you will not receive any fine.
 
If you need further assistance, let us know.
 
Kind Regards

May
 
 


Comments

  • The_Slithy_Tove
    The_Slithy_Tove Posts: 4,104 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What query are you talking about? If this relates to a previous thread of yours, then use that thread. Starting a new one with no context is not only confusing, it's contrary to the forum rules.
  • D_P_Dance
    D_P_Dance Posts: 11,592 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I suspect that the query was with NCP
    You never know how far you can go until you go too far.
  • Coupon-mad
    Coupon-mad Posts: 154,873 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 28 June 2024 at 2:58AM
    Clivey973 said:
    Received today in response to my query on taking a wrong turn 

    Hi Clive,
     
    Thank you for contacting NCP Customer Services.
     
    First, please be advised that we have a 90 seconds grace period however if you went over the grace period then payment needs to be process even thou you only mistakenly drove thru.
     
    I have confirmed the system and shows that you are within the grace period so no need to pay for the first visit.

    Rest assured as well that you will not receive any fine.
     
    If you need further assistance, let us know.
     
    Kind Regards

    Useful to know it's a poxy (utterly unfair trap) 90 seconds. Thanks.

    Next time don't ask. That risked telling them who was driving!  Bad idea.

    Next time: Just wait for a PCN then appeal it using the 100% winning words in the Heathrow Gatwick Airport Drop iff Group Thread.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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