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Cynergy Banking App.

SeriousHoax
SeriousHoax Posts: 341 Forumite
Part of the Furniture 100 Posts Photogenic Name Dropper
edited 26 June 2024 at 5:17PM in Savings & investments
Just noticed a email in my junk folder saying Cynergy now has a App available to download.

https://www.cynergybank.co.uk/

Comments

  • SpanishBlue
    SpanishBlue Posts: 662 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Thanks, I too had the same email in my spam folder.
    I see they are asking for feedback & want people to leave reviews.
    That could be interesting given the amount of negative feedback their web based banking seems to generate. :D
  • SeriousHoax
    SeriousHoax Posts: 341 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Thanks, I too had the same email in my spam folder.
    I see they are asking for feedback & want people to leave reviews.
    That could be interesting given the amount of negative feedback their web based banking seems to generate. :D

    I played around with it for just five minutes. Once it's set up, it's a breeze. You just put in a six-digit pin to log in, so much easier than the web login.
  • Qyburn
    Qyburn Posts: 3,945 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    edited 27 June 2024 at 7:41PM
    Great, just installed it on both phone and tablet. Until this came out I had pretty much given up on Cynergy because of the 100% reliance my phone.
  • PixelPound
    PixelPound Posts: 3,090 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Is this an app for app banking or just the improved authenticator for web?

    Not received any email but the updated authenticator where you enter the six digits shown on screen and it auto logs you in to the web is much easier.
  • nic_c said:
    Is this an app for app banking or just the improved authenticator for web?

    Not received any email but the updated authenticator where you enter the six digits shown on screen and it auto logs you in to the web is much easier.
    It's for banking, there is a message saying not all services are yet available but can view balance, withdraw cash
  • PlatinumChaos
    PlatinumChaos Posts: 102 Forumite
    Fifth Anniversary 10 Posts Name Dropper
    edited 27 June 2024 at 1:30PM
    Thanks for the info, SeriousHoax. I hadn't received an email (also checked Spam folder), so good job I checked out this thread. Yep, 5 minutes to set it up and it all looks great and seems to work fine. So far so good.
  • SeriousHoax
    SeriousHoax Posts: 341 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    I just withdrew £1 to my nominated account and it was there within seconds. Cynergy sends you a six-digit verification code that you enter, and that's it. So far, I'm happy with version 1.0.0 of the app. They will build on feedback.
  • SeriousHoax
    SeriousHoax Posts: 341 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    App has been updated.
    Version 1.0.2 

    We’ve made performance improvements to make our app even better for banking on the move, including:
       Updates to our FAQs to give you on-demand support
       New features to allow you to reorder your accounts for ease, and change your 
       PIN within app setting for enhanced security
       Bug fixes to improve your banking experience
    We’re also working on new features that will be included in future releases of the app.
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