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Advice

SydneyLyon
SydneyLyon Posts: 1 Newbie
Second Anniversary
in Consumer rights
Unexpexted bil of £1090.14p for cancelling a very poor service. Any legal rights?

Comments

  • Emmia
    Emmia Posts: 6,950 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    What was the service you cancelled, and why and how did you cancel?
  • Ayr_Rage
    Ayr_Rage Posts: 3,656 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    What company and what service?

    We aren't mind readers.
  • Undervalued
    Undervalued Posts: 9,830 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    SydneyLyon said:
    Unexpexted bil of £1090.14p for cancelling a very poor service. Any legal rights?
    Possibly but how long is a piece of string.

    Far more information needed before anybody can give a useful reply.
  • ThumbRemote
    ThumbRemote Posts: 4,752 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    SydneyLyon said:
    Unexpexted bil of £1090.14p for cancelling a very poor service. Any legal rights?
    It would very much depend on whether the bill was legal or not. It could be unexpected but completely within the law (as it you just didn't realise it was due). Or it could be a company trying to play fast and loose. 

    Fully understand you not wanting to give all the details, but you'll have to provide a bit more explanation to get any meaningful advice. 
  • TELLIT01
    TELLIT01 Posts: 18,509 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    Don't name the company when providing more information, but you do need to provide much more about the circumstances surrounding the situation.  What was the issue with the service, what proportion are you trying to withhold etc.
  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    SydneyLyon said:
    Unexpexted bil of £1090.14p for cancelling a very poor service. Any legal rights?
    What were the contractual terms you signed up to? 
  • saajan_12
    saajan_12 Posts: 5,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Yes, 100%. Next question?
  • Grumpy_chap
    Grumpy_chap Posts: 20,093 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    SydneyLyon said:
    Unexpexted bil of £1090.14p for cancelling a very poor service. Any legal rights?
    What service did you cancel?
    In what way was the service "very poor"?
    What service did you still receive?
    What was the original cost?
    What does the billed £1090.14 represent?
    When did you commit to the service?
    When was the service received?
    How and when did you cancel?
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