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Can pension scheme administrator charge to confirm pension input amount for tax year 23/24?

I have asked my scheme administrator to confirm my pension input amount for last year and they have responded that they will only calculate it if I pay a fee of £80. Can they do this? 

It’s Railpen ( for the RPS) and they don’t send an annual statement aligned to the tax year with it on, instead I get an annual prediction aligned to my birth date. With AVCs in the same scheme I planned to be close to the AA and have tried to model the pension input amount, I just want to check I have done it correctly.

Thanks


Comments

  • hugheskevi
    hugheskevi Posts: 4,812 Forumite
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    It is probably a misunderstanding of what you asked for.

    If you ask to be sent a Pension Saving Statement for 2023/24 the scheme has to send one by 6th October. That will show your Pension Input for 2023/24 and the previous 3 years.
  • Workerbee999
    Workerbee999 Posts: 150 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi. I didn’t ask for a pension savings statement, but I did ask them to confirm my pension input amount for 23/24 and this was the response I got. The only potential confusion I can see is the response mentioning financial year rather than tax year - I cannot see the message I submitted now, but why would anyone want pension input for anything than the tax year, it still seems obvious to me.

    I will have to phone them, but just to be clear, if I specify I want a “pension savings statement for the tax year 2023/24” do they have to provide (by 6 Oct) free of charge?

    Your Pension Input Amount for the year 2023/24

    To calculate the Pension Input Period for the financial year 2023/24, there is a charge for the administration fee. The charge is £80.00 and we would be grateful if you could arrange to make payment.

  • hugheskevi
    hugheskevi Posts: 4,812 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Yes, it will be free. Make sure that the person you speak to doesn't confuse it with a request for an Annual Benefit Statement.
  • YBR
    YBR Posts: 821 Forumite
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    Just to check ... Is your RPS section defined benefit?

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  • otb666
    otb666 Posts: 983 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    If you set up online with them you can access your wage slips and p60 https://myeonpension.com/
    21k savings no debt
  • doodling
    doodling Posts: 1,354 Forumite
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    Hi,
    otb666 said:
    If you set up online with them you can access your wage slips and p60 https://myeonpension.com/
    That is the wrong website, unless there has been an unexpected, and extremely unlikely, merger between the Eon and Railway pension schemes...
  • cloud_dog
    cloud_dog Posts: 6,438 Forumite
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    edited 20 June 2024 at 4:56PM
    Hi. I didn’t ask for a pension savings statement, but I did ask them to confirm my pension input amount for 23/24 and this was the response I got. The only potential confusion I can see is the response mentioning financial year rather than tax year - I cannot see the message I submitted now, but why would anyone want pension input for anything than the tax year, it still seems obvious to me.

    I will have to phone them, but just to be clear, if I specify I want a “pension savings statement for the tax year 2023/24” do they have to provide (by 6 Oct) free of charge?

    Your Pension Input Amount for the year 2023/24

    To calculate the Pension Input Period for the financial year 2023/24, there is a charge for the administration fee. The charge is £80.00 and we would be grateful if you could arrange to make payment.

    Hi...This may seem a stupid question but why are you asking for the PIA for 23/24?  A PIA for 23/24 has no relevance to the potential PIA for 24/25, and the 23/24 PIA is only relevant to contribution bandwidth (AA) and money deposited for 23/24.

    Apologies if this is obvious, but I am curios as to what the PIA for the last FY will give you?

    I used to have to have AVCs in addition to the DB and requested PIAs, but always within and for the current FY.
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  • Workerbee999
    Workerbee999 Posts: 150 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    YBR said:
    Just to check ... Is your RPS section defined benefit?

    Yes it is DB
  • Workerbee999
    Workerbee999 Posts: 150 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    cloud_dog said:
    Hi. I didn’t ask for a pension savings statement, but I did ask them to confirm my pension input amount for 23/24 and this was the response I got. The only potential confusion I can see is the response mentioning financial year rather than tax year - I cannot see the message I submitted now, but why would anyone want pension input for anything than the tax year, it still seems obvious to me.

    I will have to phone them, but just to be clear, if I specify I want a “pension savings statement for the tax year 2023/24” do they have to provide (by 6 Oct) free of charge?

    Your Pension Input Amount for the year 2023/24

    To calculate the Pension Input Period for the financial year 2023/24, there is a charge for the administration fee. The charge is £80.00 and we would be grateful if you could arrange to make payment.

    Hi...This may seem a stupid question but why are you asking for the PIA for 23/24?  A PIA for 23/24 has no relevance to the potential PIA for 24/25, and the 23/24 PIA is only relevant to contribution bandwidth (AA) and money deposited for 23/24.

    Apologies if this is obvious, but I am curios as to what the PIA for the last FY will give you?

    I used to have to have AVCs in addition to the DB and requested PIAs, but always within and for the current FY.
    I contributed AVCs last year at the max level I expected to be possible based on my modelling of what I thought the pension input amount was for the DB part for 23/24. I just want to check I got it right before setting my AVCs level for this year to maximise my use of carry forward.
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