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Fraud on a curve card what to do
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older_wiser
Posts: 2,452 Forumite
in Credit cards
Hi i use a curve card with my credit cards upto now its been a good expereince
On sunday around 4am i had quite alot amoutning to 380 pounds of fraudulent transactions on my curve card when i woke up and noticed i froze the curve card and they stopped
I contacted curve via the app didn't get anywhere doing that so i filled in the fraudulent transaction form and got an automated email saying it could take afew days for them to reply.
In the curve faq it does say if i contact the CC card curve can no longer deal with it
so do i just wait until curve reply ?
anyone had any experience how curve deals with this how long it takes them to reply
thanks for any advice
On sunday around 4am i had quite alot amoutning to 380 pounds of fraudulent transactions on my curve card when i woke up and noticed i froze the curve card and they stopped
I contacted curve via the app didn't get anywhere doing that so i filled in the fraudulent transaction form and got an automated email saying it could take afew days for them to reply.
In the curve faq it does say if i contact the CC card curve can no longer deal with it
so do i just wait until curve reply ?
anyone had any experience how curve deals with this how long it takes them to reply
thanks for any advice
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