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‘Arrangement to pay’ on credit file..?

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Hi, currently in the midst of looking to purchase a house, making an offer this week, and looking to go ahead..blah blah blah.

I’ve just checked my credit file, as this is now a ‘hobby’ of mine..lol.

I’ve noticed there has been an arrangement to pay at the end of may and June with Scottish power.

I do not owe them a penny, so why would they register this!?

Secondly, will it affect my mortgage application this week?

Comments

  • fatbelly
    fatbelly Posts: 22,963 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    I take it you do have an account with Scottish Power?

    They do take incompetence to new levels.

    Yes it could affect a credit search Make a formal complaint by email or letter znd be prepared to escalate it to ICO
  • Yep, have an account with them, have had nothing but problems with them since day one.

    im at wits end, I’ll be seeking legal action with then shortly.
  • sourcrates
    sourcrates Posts: 31,546 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    You would be better advised to first seek recourse via the complaints process, courts want to be certain all other avenues were explored before they become involved in disputes.

    Legal action should be a last resort, not a first response.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • You would be better advised to first seek recourse via the complaints process, courts want to be certain all other avenues were explored before they become involved in disputes.

    Legal action should be a last resort, not a first response.
    I’ve had complaints open with them since 2020.
  • sourcrates
    sourcrates Posts: 31,546 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 17 July 2024 at 8:33AM
    You would be better advised to first seek recourse via the complaints process, courts want to be certain all other avenues were explored before they become involved in disputes.

    Legal action should be a last resort, not a first response.
    I’ve had complaints open with them since 2020.
    Fair enough, was not aware of the history.


    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 17 July 2024 at 8:33AM


    I do not owe them a penny, so why would they register this!?

    Secondly, will it affect my mortgage application this week?
    They appear to disagree and yes it may well have an impact. 
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