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wills

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We had a very basic 2 wills with a firm that has ceased trading, new company took over and we had meeting at our home to draft details for 2 new Trust wills. After chasing up, we received drafts and not happy with them , here's the rub, we paid upfront over 2.5k for these wills and 2 LPA docs but now want to change our minds and have basic wills once again, ar we ok asking for full refund for wills and LPA docs as we've since learned that Trust wills can be a problem and online registering ourselves for LPAs is simple and about 1/4 price we've been charged for the drafts. We have not signed any of the drafts nor approved. we have another meeting scheduled to discuss and when I asked about the money already paid[sounds ludicrous now] he said he will advise us at second telephone consultation. I now feel we've been complete idiots parting with so much money for something unseen! what were we thinking?? can I dcemand full reimbursement as we no longer wish to proceed.?

Comments

  • Keep_pedalling
    Keep_pedalling Posts: 20,742 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    As they have already done the work unlikely. Presumably this is a will writing company rather a local solicitor. 

    What sort of trust are we talking about? Life interest trusts should not cause any real problems and protect you beneficiaries in the event the surviving spouse remarries and fails to make a new will or leaves everything to the new spouse. Any other types of trust should probably be avoided.
  • Marcon
    Marcon Posts: 14,342 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    edited 15 June 2024 at 6:22PM
    Jaygee56 said:
    We had a very basic 2 wills with a firm that has ceased trading, new company took over and we had meeting at our home to draft details for 2 new Trust wills. After chasing up, we received drafts and not happy with them , here's the rub, we paid upfront over 2.5k for these wills and 2 LPA docs but now want to change our minds and have basic wills once again, ar we ok asking for full refund for wills and LPA docs as we've since learned that Trust wills can be a problem and online registering ourselves for LPAs is simple and about 1/4 price we've been charged for the drafts. We have not signed any of the drafts nor approved. we have another meeting scheduled to discuss and when I asked about the money already paid[sounds ludicrous now] he said he will advise us at second telephone consultation. I now feel we've been complete idiots parting with so much money for something unseen! what were we thinking?? can I dcemand full reimbursement as we no longer wish to proceed.?
    You can ask anything, but why would a firm refund anything (let alone a full refund) when they've already done the work you've contracted them to do?

    Jaygee56 said:
    can I dcemand full reimbursement as we no longer wish to proceed.?
    You can 'demand' if you must but why are you expecting them to work for nothing, just because you've changed your mind?
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • Emmia
    Emmia Posts: 5,591 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    The solution might be to.make fresh wills, with a solicitor which revoke previous wills, and write off the money you've spent to "experience".
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