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Got iPhone from facebook now it's blocked what to do

Heya I bought iPhone from facebook market place a couple week ago. Everything was fine with phone and working well suddenly couple days ago it lost the network signals and then I tried contacting my carrier and then apple customer care at the end I got to know someone got a replaced device over this phone. 
I think the person claimed the phone back through insurance and I lost the money 
Now could you guys please help me what to do because I worked weeks to get that money and now I lost it. It's frustrating and making me crazy😭😭😭

Comments

  • MattMattMattUK
    MattMattMattUK Posts: 11,361 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Heya I bought iPhone from facebook market place a couple week ago. Everything was fine with phone and working well suddenly couple days ago it lost the network signals and then I tried contacting my carrier and then apple customer care at the end I got to know someone got a replaced device over this phone. 
    I think the person claimed the phone back through insurance and I lost the money 
    Now could you guys please help me what to do because I worked weeks to get that money and now I lost it. It's frustrating and making me crazy😭😭😭
    The phone will be blocked on all networks. 

    Your claim would be against the person you bought from, however it is unlikely you can get their real details now. Is their Facebook profile still active? 
  • powerful_Rogue
    powerful_Rogue Posts: 8,437 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Did you go to an address to purchase the phone?
  • Mr.Generous
    Mr.Generous Posts: 4,004 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    So probably a stolen phone. Facebook - no scams on there, so it can't be.
    Mr Generous - Landlord for more than 10 years. Generous? - Possibly but sarcastic more likely.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,800 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you have an address from the person you bought it from, you have options.  If you don't, your money has gone.

    Don't buy expensive technology from people on Facebook.  Either get a cheaper phone or buy a second-hand one from a physical store.
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