Trace Debt Recovery Letters Without Receiving a Parking Ticket/Fine

unsure28

Apologies for starting a new thread, I couldn't see anything in the Newbies thread relating to what to do when you've not received communicaiton from the specific parking company before reiceiving threatening debt collection letters.

I've received a couple of letters from Trace Debt Recovery saying my case has been passed to them by National Car Parks (NCP) as I have an outstanding matter with them. I have never received any fine, ticket or communication in general from NCP. The date of the parking charge notice I was at work (not an NCP car park) and then just at home in the evening, so I know I haven't used a car park on that day that would have required payment. 

Should I engage with Trace? I'm unsure how I'd settle this with NCP when I don't have any reference number or information to use to identify a case they may have for me.

I don't feel I should have to pay £170 when I'm confident I didn't use a car park on the day they're claiming, but also don't want to go to court

Any advice would be greatly appreciated - very anxious person here 

Gr1pr

Same advice as in this Trace thread, try for a cancellation by the landowner if its not NCP that own the land

https://forums.moneysavingexpert.com/discussion/6534498/trace-debt-recovery-could-it-go-to-court#latest

The NCP reference may be on the letters, or location etc, if not write and if you still intend to contact Trace, preferably by email stating that you know nothing about it and require Trace to provide you with evidential proof that any money is owed, plus confirm that they have your correct address for the service of papers 

On a side note, moving house and not updating your V5C is the most common reason for missing paperwork, so get it out and check that the address on that V5C is correct, and update it if its not 

Lastly , DO NOT PHONE ANYBODY, everything in writing, phone calls never solve these cases and can make things worse , or wait for an LoC or possibly a court claim in the future 

LDast

Please read the Newbies/FAQ thread. 

unsure28 said:

Should I engage with Trace?

Absolutely, 100%... NOT. You do not engage at all with debt collectors. They are employed, at this stage, solely to get low-hanging fruit on the gullible tree to popp their pants and pay into the scam.

It is too late to appeal to NCP even if you did have a copy of the NtK. You are in limbo for the time being. Just weather the useless debt collector letters and wait and see if/when NCP decide to take you to court over this.

At no stage admit to being the driver. Any response is solely as the keeper. Very often NCP don't comply with PoFA which means that only the unknown driver can be liable.