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N180 - Your defence was rejected


Well i was doing well. Filed my defense against DCB Legal on time as per templates here, but i didn't receive an N180 form and then I suddenly received a notice that I had 7 days to respond with my N180. I completed the N180 and emailed it same day I received that notice and got email confirmation back.  

I've now received Judgement for Claimant and the MCOL shows my defence as rejected - no idea why.

I've tried the helpline - no one ever answers. I have just emailed them, but I doubt they will reply before the payment deadline of 17/06. 

Is there anything else I can do? The only thing I can think is my N180 was considered late, but seems odd.

Comments

  • Coupon-mad
    Coupon-mad Posts: 160,246 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 10 June 2024 at 12:17PM

    Well i was doing well. Filed my defense against DCB Legal on time as per templates here, but i didn't receive an N180 form and then I suddenly received a notice that I had 7 days to respond with my N180. I completed the N180 and emailed it same day I received that notice and got email confirmation back.  

    I've now received Judgement for Claimant and the MCOL shows my defence as rejected - no idea why.

    I've tried the helpline - no one ever answers. I have just emailed them, but I doubt they will reply before the payment deadline of 17/06. 

    Is there anything else I can do? The only thing I can think is my N180 was considered late, but seems odd.
    Same as all the other cases like it. This will be sorted so DO NOT PAY.

    Email a complaint to the CNBC attaching the emails where you sent them the DQ. Insist that the CCJ order be revoked immediately. 
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    This is now incredibly common 

  • Thank you for the comments - much appreciated.

    I completed the complaints form - seemed a bit genereic so not sure that will work. I also emailed the DQ email address again and will see what happens. If anyone knows of a better way to raise a query any info would be welcome. I'll have a further rummage in this forum also.
  • Coupon-mad
    Coupon-mad Posts: 160,246 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 10 June 2024 at 2:12PM
    Ring the CNBC at 8.30am one morning this week (they will answer quickly) and ask how your complaint is being progressed and how they will compensate you for the distress caused by their error.  Be pushy and insistent.  Officious.  Assertive. Not rude.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD

  • Thank you - will get on it tomorrow at 8:30am.
  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Complaints@justice.gov.uk
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