Parking Eye - Support Next Step

g0009348

Hello,

I received a parking ticket from a social club car park where I attended a 60th birthday.  I appealed to the club, showing receipt however that were unhelpful and said i need to pick it up with the parking ticket company (Parking Eye).   I read the newbie document and submitted an appeal to parking eye, not confirming I was the driver, but showing receipt again of my spend, within the club I had attended.  

They have just sent the following back.

Thank you for your correspondence in relation to the Parking Charge incurred on 04 May 2024 at 22:05, at The Coleshill Social Club, Coleshill car park. We are writing to advise you that your recent appeal has been referred for further information. You have stated that you were not the driver of the vehicle at the date and time of the breach of the terms and conditions of the car park, but you have not indicated who was. You have already been notified that under section 9(2)(b) of schedule 4 of the Protection of Freedoms Act 2012 that the driver of the motor vehicle is required to pay this parking charge in full. As we do not know the driver’s name or current postal address, if you were not the driver at the time, you should tell us the full name and the current postal address of the driver. You are warned that if, after 29 days from the Date of Issue, the parking charge has not been paid in full and we do not know both the name and current address of the driver, we have the right to recover any unpaid part of the parking charge from you, the registered keeper. This warning is given to you under paragraph 9(2)(f) of schedule 4 of the Protection of Freedoms Act 2012 and is subject to our complying with the applicable conditions under schedule 4 of that Act. Please note, if you have made or wish to make an appeal on behalf of the driver, and you do not provide the full name and current postal address of the driver, Parkingeye will be obliged to deal with the representations made in your name. Parkingeye have placed this charge on hold for 28 days to enable you to provide the evidence requested. If this information is not provided within 28 days, the appeal may well be rejected and a POPLA code provided.

Do I need to do anything now, or just sit tight until that "referred for further information" concludes?

Thanks all

Gr1pr

Its a phishing exercise to try to obtain driver details, otherwise they will probably reject the appeal made by the keeper and issue a Popla code instead, where you can appeal to Popla 

If the NTK PCN letter complies with POFA then they can claim against the keeper regardless of who was driving, so the keeper may well be liable for the PCN

I suspect that the driver did breach the parking rules, so I don't think that POPLA will uphold the second stage appeal .  Chances are that the driver should have registered their VRM on a tablet inside the club, but didn't. ( Or it was an overstay. ?  ) Its supposedly free for customers or pay if not a customer, a google search indicates many victims, I can't see close ups of the signage in Google maps streetview so can't check the terms and conditions 

Coleshill bowling club , 6 Parkfield Rd. Coleshill, Birmingham 

https://maps.app.goo.gl/XDzy5yBkH3LVrkUp9?g_st=ac

I suggest that you redact both sides of the PCN and pictures of the signage and post them on here

You should continue following plan A in the newbies sticky thread in announcements at the top of the forum, complaining to the social club and getting the PCN cancelled as a legitimate customer , not taking the typical fob off that you received