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Barclaycard Rewards cards not ussued

Received a message in iPhone wallet to say Barclaycard Freedom Rewards Card was no longer valid. New cards should have been issued but none were sent. Rang Barclaycard and there has been a delay in issuing new cards to some customers. So left high and dry for a few days, as old Freedom Rewards cards are no longer valid and new Rewards cards are “in the post”. Anyone else in the same situation? 
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