Good will gesture or consumer rights act or neither

jonathon

Hi I bought a  Triumph Speed twin new in 2019,Its has now developed a fault the the indicators have stopped flashing, come on but don't flash 

Reading on the internet it seems to be a common problem either the instrument cluster £1000 or the wiring loom £1000 a lot of these seem to have been replaced as a goodwill gesture at around 2 or 3 years old mine is now 5 years.

I haven't been able to get it into Triumph yet I just wondered where I stood. Would I be cover by the consumer rights act ?

Mark_d

Your speculative diagnosis wouldn't support any type of claim.  I suggest getting a qualified professional to diagnose the issue.

If it is found to be a job costing £1000 then maybe Triumph will fix it for you.

Goudy

There are a couple of issues that can cause this sort of behaviour.

First is if aftermarket indicators have been fitted, particularly low load ones like LEDs.
If the load it too low it will not operate the flasher electronics' properly as there's not enough draw on the circuit.

Increasing the load by either returning to stock indicators or using an inline resistor will sort it if it hasn't damaged the electronics already.
On some models you can change the flasher frequency with the "i" button that might help with the LED problem.

Another problem that's common to certain Triumphs around this year is the electronics self failing.
As you found out, there is not a relay as such, it's done electronically within the instrument cluster and they aren't cheap to replace.

If Triumph don't help, you could try ring around some of the cluster repair companies.
They usually deal with car clusters but some have realised there's a market in repairing common faults like this on motorbikes.
I know Autotronics fix some motorbike clusters.