Santander Credit Card. Once closed barred forever? any others the same?

pfpf

hi.
as the title says really. Once you've had and closed a Santander CC account you can't get another - ever, is that correct?

i know Chase current is the same, any other financial accounts in the same boat?

GrumpyDil

I'm not sure that is forever as banks can't keep personal data forever unless there is a business justification.. Possibly they could argue it was justified but not convinced it would have legs. 

NoodleDoodleMan

I'd be interested to learn the source which says that Santander won't offer a CC if another has previously been closed.

As for Chase - that is not quite correct in my experience - I closed the account and was told to re-apply in twelve months time, which I did successfully.

If there has been a change in policy since then that might explain ?

Mark_d

Maybe Santander don't want to do business with someone like you (maybe they've reviewed their risk appetite) but they don't have grounds to close your account.

Nasqueron

GrumpyDil said:

I'm not sure that is forever as banks can't keep personal data forever unless there is a business justification.. Possibly they could argue it was justified but not convinced it would have legs. 

Banks can't keep personal data no but they can have an internal blacklist sort of thing if they don't want someone back - as they are allowed to do as a business making a commercial decision

pfpf

i know for a fact that it was Santander's policy some years back regarding the CC, it was there in B&W, close it and you can never have another (i could actually be mixing that up with never have another new card intro offer), i just can't see official reference to it anymore.

DullGreyGuy

Nasqueron said:

GrumpyDil said:

I'm not sure that is forever as banks can't keep personal data forever unless there is a business justification.. Possibly they could argue it was justified but not convinced it would have legs. 

Banks can't keep personal data no but they can have an internal blacklist sort of thing if they don't want someone back - as they are allowed to do as a business making a commercial decision

You see the contradiction there dont you? If you agree they cannot keep personal data how does the black list work? What non-personal data are they holding that will enable them to workout a new applicant is or isn't one on the list @Nasqueron


Starling dont offer credit cards but they are equally not allowing returning customers at this time for their current accounts. 

Ergates

pfpf said:

hi.
as the title says really. Once you've had and closed a Santander CC account you can't get another - ever, is that correct?

It would probably depend on the reason the account was closed.   If someone kept their account in "good order" (i.e. always made their payments etc), then it seems unlikely the bank wouldn't want them back *ever*.  If, however, the account was closed in arrears, then they'd probably not want them back.

Nasqueron said:

GrumpyDil said:

I'm not sure that is forever as banks can't keep personal data forever unless there is a business justification.. Possibly they could argue it was justified but not convinced it would have legs. 

Banks can't keep personal data no but they can have an internal blacklist sort of thing if they don't want someone back - as they are allowed to do as a business making a commercial decision

Banks *can* keep personal data - potentially indefinitely - as long as it is to support a "legitimate" business interest.  So, for instance, if someone had committed fraud against a bank (or, more commonly, gone into arrears on a load/credit card), then they would have a legitimate interesting in never doing business with them again.  Therefore, they would be allowed to keep sufficient details about that person to ensure they were able to do that.  They *wouldn't* be allowed to hold onto any personal data that *didn't* support that aim.

born_again

Nasqueron said:

GrumpyDil said:

I'm not sure that is forever as banks can't keep personal data forever unless there is a business justification.. Possibly they could argue it was justified but not convinced it would have legs. 

Banks can't keep personal data no but they can have an internal blacklist sort of thing if they don't want someone back - as they are allowed to do as a business making a commercial decision

They can & do.
They can hold data for as long as they like. The forget me does not apply.

pfpf

ok, i think i must be wrong as no one seems to have seen the same info i saw some time back. it was an account that was always in good standing and closed as it wasn't used/needed anymore.

we have multiple current accounts one of which is our main account and savings accounts with them, they don't want our business on the CC then.

thanks.

NoodleDoodleMan

Update on Chase.

Correct - they no longer accept a re-application after an account is closed.

I was fortunate that I had 'phoned their customer service well before this policy was in place and noted the date of the call - so I was able to "remind"  them of that and of their previous 12 month wait policy of which I had been advised.

They seemed reluctant to comply, however they did.

The moral of this story is obvious - better to let an account go dormant, perhaps with occasional use, rather than close it if you may have a hankering to employ it in future.