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Will Tui/first choice cancel the holiday if 30mins late to pay?
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LMJ10
Posts: 232 Forumite


Hi i have a holiday full payment due on the 13th June i get paid on the 14th where I’ll be able to make a full payment. I have booked with first choice which is Tui, they won’t offer extensions due to the balance being 4 weeks til departure date. And they are saying they can’t guarantee my booking won’t be cancelled. I literally will wait up to midnight and pay as soon as my pay goes in my bank.
Has anyone been able to make a payment the day after the cut off date? I don’t have a credit card to put this On so not an option.
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Do you not have any friends, family or parents with a credit card?
I've been up at midnight before and my balance has not updated for a few hours (nat west) so I'm not sure you can rely on this.0 -
It pretty much does go in around 12.15 it has for years now - nationwide.0
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Systems are highly automated. Risk is all yours. There's no guarantees.0
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Maybe look at it from the other side - can the bank give you a temporary overdraft? I've got my credit card limit temporarily raised in the past when I was buying a car.I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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⭐️🏅😇0 -
I just want to know If anyone has been in this situation and what do TUi do?
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LMJ10 said:Hi i have a holiday full payment due on the 13th June i get paid on the 14th where I’ll be able to make a full payment. I have booked with first choice which is Tui, they won’t offer extensions due to the balance being 4 weeks til departure date. And they are saying they can’t guarantee my booking won’t be cancelled. I literally will wait up to midnight and pay as soon as my pay goes in my bank.Has anyone been able to make a payment the day after the cut off date? I don’t have a credit card to put this On so not an option.
I could tell you it will all be fine, but then what if you get the cancellation email at 12:01?
In practice it depends when TUI systems will process the cancellation. Will it be at midnight on the date 14 days before departure? Will it be done at 14 days exactly from the time of the flight departure? Is it automated or does it require staff to process (so wouldn't be done until office hours?)
Unfortunately nobody can answer these questions and it seems TUI won't give a specific answer.
I agree with above see if theres a friend or family member happy to put it on their credit card if you pay them back immediately, or see if your bank will arrange a temporary overdraft?0 -
Are you in a position to visit a TUI store ?A face to face meeting is generally helpful - although as said, nothing is guaranteed.Second best option would be to call a store rather than trying to contact central customer service.0
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Beg steal or borrow - or facing the very high possibility that your holiday will be cancelled and you will not get the full amount back.0
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Don’t steal….
Im sure you wouldn’t!
I had my Ryan flights cancelled just past midnight a few months ago when I inadvertently forgot to pay.I rebooked when I noticed at 6:30 and all was well (the flight cost went down by 10% - but it was a stressful 30 minutes!)1
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