One Parking Solution Ltd, ZZPS, GCTT, QDR

Coupon-mad

Yes.

Being really pedantic, it also could be interpreted that the terms only apply to blue badge holders and motorbike riders!  Look at the second line under the 'Contractual Information' excitable heading.

ParkingMad

Here’s a Streetview image from May 2023 showing the CCTV camera on the opposite side of the road from Coastway Vets. The CCTV camera is on the far left, about 100 ft from the vets. 

https://www.instantstreetview.com/@50.836543,-0.204705,261.04h,3.01p,3.1z,3_nNLB6JtC1BWmAPtyzfUw

Coupon-mad

i_like_lists said:

 I have attached the PCN. 

Coupon-mad said:

I think OPS now infest the carpet shop forecourt too.  A recent change that I noticed last time I went there when meeting a Portslade friend for a BHA football match on a Sunday (yep I parked on the yellow line as the restrictions don't apply on Sundays).

What I suspect OPS have done is, when setting up their CCTV for the carpet shop they've added an extra camera and trained it to spy over the road.

This is not acceptably overt camera surveillance, according to the DPA 2018.  It is also going to capture vehicles and people on-street which isn't OK.

Johnersh said:

Thornton v Shoe Lane innit? If that was done by camera, by the time you've got out the car to read that sign, you're already liable for a PCN and on relation to terms you weren't able to see before visiting the car park.

The only way to avoid it would be to have an e-permit before coming into the land. By including a prohibition when the store is shut (presumably the only way to add the car to sone sort of customer terminal) then it's actually impossible to comply with that restriction too, no?

i_like_lists said:

Thanks. I have attached the PCN. 

Coupon-mad said:

In fact it looks to me like they are filming at an acute angle right across a busy junction using a 360 degree camera on Hallyburton Road Hove. This shop front faces North but IMHO they are filming cars which stop hundreds of yards away at the vets across the road, not immediately opposite but over the main road to the West of this corner store:



Camera top left.

OPS sign on the right. Google Streetview proves that camera is new. It wasn't there 3 years ago.

I know it wasn't!  I notice these things and Coastway vets and the surrounding shops is a place I ALWAYS look at when in Portslade, in the hope that one day OPS will be dumped.

See this link for the ICO's take on it years ago which has been completely forgotten now:

https://ico.org.uk/media/about-the-ico/consultation-responses/2015/1431796/ico-response-to-dclg-parking-reform-consultation.pdf

Anyway.

If it were me, I would (this month) make a formal complaint to BHCC's Planning Dept that OPS are operating a CCTV system that is NOT confined to one private land site. It looks like there's a hidden camera on the carpet shop and it spies right across the public highway and probably captures EVERY person and vehicle in the vicinity of the Hallyburton Road/Carlton Terrace junction.

This is massively intrusive surveillance and looks to breach the DPA 2018 because the camera isn't being used for one purpose for the carpet shop.  All pedestrians, cars and drivers/passengers, and even all the people on buses will be filmed, as buses use that route.

IMHO this cannot be a lawful or BHCC acceptable use of surveillance for issuing private parking charges.  Surely it breaches the DPA 2018 due to its intrusive nature and the fact it's filming right across two streets (and not for any security excuse).

If people can't lawfully have their ring doorbells recording beyond their front gardens (according to articles in the public domain)  EXACTLY HOW can OPS set up a system on the carpet shop (Hove boundary). yet set a camera to deliberately record 24/7 right across the Public Highway. Its single purpose (for the ex clampers OPS) is to generate penalties against drivers who stop at the shop forecourts but they are unconnected premises and actually in different towns!

This is covertly spying on another piece of land entirely (on the Portslade side). They should either have two separate CCTV cameras (on-site at EACH store and ring-fence the filming only to those bays within the private land) or use enforcement on foot, like they did for years.

BHCC should investigate this complaint. Surveillance can only be for its single stated purpose and restricted only to the stated land. Quite possibly, if the carpet shop had to get permission for this camera, I wonder if they told BHCC it is a security camera? Your images prove it isn't being used for that purpose.

Wonder if BHCC will properly investigate, given they handed the entire area council housing parking contract to OPS years ago and keep renewing it, despite loads of complaints.

__________________________________________--

ParkingMad said:

Here’s a Streetview image from May 2023 showing the CCTV camera on the opposite side of the road from Coastway Vets.

The CCTV camera is on the far left, about 100 ft from the vets. 

https://www.instantstreetview.com/@50.836543,-0.204705,261.04h,3.01p,3.1z,3_nNLB6JtC1BWmAPtyzfUw

Great angle. Thanks!

An unobtrusive camera high on a carpet shop corner wall in Hallyburton Road, Hove, BN3 filming cars across the junction at Coastway Vets, Carlton Terrace, Portslade BN41.

"The CCTV camera is on the far left, about 100 ft from the vets."

Yep. That is surely illegal surveillance.

The PCN shows it was generated from data captured from CCTV in a different road/shop - you can tell from the angle:

i_like_lists

I have woken from a night shift to find you all fighting my corner and adding fuel to my OPS fight fire! THANK YOU! Such good arguments you pose.
Johnersh - I will look at that case, I did read your invaluable comment on another thread that Coupon-mad pointed me too. You are so right that even exiting the vehicle to read the sign would make me in breach of the contract - as you said in a previous thread...it's a trap! 
Coupon-mad - such a good point - I re-read the contractual information and that definitely implies only disabled badge holders and motorcycles are under the contract! I will also complain to BHCC planning department as you suggested with the relevant data protection/privacy concerns. Will update with any replies.
ParkingMad - this is a great angle and shows the true extent of how much the CCTV will covertly capture. 
I am immensely grateful to you all. 

i_like_lists

Hi all! I got a response from the councils planning people as per below: 

Thank you for your request for a planning enforcement investigation concerning CCTV camaras at Bond Street Carpets and the Flooring People 93 Boundary Road. Unless installed on a listed building we would not usually require planning permission for small fixtures on shops as planning permission is not required for small and visually inconsequential objects. In this case the premises is not a listed building and therefore we are not able to deal with this matter in relation to planning enforcement.

However, I understand your concerns relate to data protection. Any breaches of data protection are dealt with by the Information Commissioner’s Office and the following link explains a bit more about CCTV for businesses and data protection CCTV and video surveillance | ICO . The complaints procedure can also be found on the website.

I will do this as after your comments I believe I should due to privacy concerns. 

Coupon-mad

You have to complain to OPS (not appeal, complain about that covert CCTV placement) before the ICO will consider a complaint.

Coupon-mad

i_like_lists said:

Hi all! I got a response from the councils planning people as per below: 

Thank you for your request for a planning enforcement investigation concerning CCTV camaras at Bond Street Carpets and the Flooring People 93 Boundary Road. Unless installed on a listed building we would not usually require planning permission for small fixtures on shops as planning permission is not required for small and visually inconsequential objects. In this case the premises is not a listed building and therefore we are not able to deal with this matter in relation to planning enforcement.

However, I understand your concerns relate to data protection. Any breaches of data protection are dealt with by the Information Commissioner’s Office and the following link explains a bit more about CCTV for businesses and data protection CCTV and video surveillance | ICO . The complaints procedure can also be found on the website.

I will do this as after your comments I believe I should due to privacy concerns. 

Did anything happen or just threatograms which you ignored?

ParkingMad

This Google Streetview image from 2024 shows another CCTV camera on the front left corner of Bond Street Carpets, pointing across the main road at Coastway Vets. 

MothballsWallet

https://forums.moneysavingexpert.com/discussion/comment/80824570#Comment_80824570

Would you wave at OPS with a hand or just one finger, C-m? 😃

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/81856504#Comment_81856504

I have done the one finger salute at OPS CCTV multiple times! Hello Gavin.