Multipoint front door lock getting jammed

The multipoint lock on our front door is getting jammed - i.e. sometimes we cannot unlock it. It's controlled by a 12 year old Yale Keyfree system. It will lock when we pull up the handle, but we're often unable to pull down the handle to unlock it without a great deal of difficulty - it seems to get jammed.
Any hints and tips for how to diagnose/fix this?

Comments

  • JohnB47
    JohnB47 Posts: 2,665 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    My front door started giving problems a year or two ago. I used silicone spray then and use it yearly now to keep things moving.

    With the door open, spray silicon in and around all moving parts as you move the handle up and down. Spray into the lock and all those little projecting parts that move in and out when you work the handle.

    Don't expect perfect results immediately, the silicone can take a while to track along surfaces. You might find it takes a day to feel improved.

  • Marksfish
    Marksfish Posts: 350 Forumite
    Part of the Furniture 100 Posts Name Dropper
    We had to have a new multi lock assembly fitted to the door, but our circumstances were different to yours, the lock barrel kept jamming. After replacement, we were told to use silicone spray annually to keep it free.
  • jonnydeppiwish!
    jonnydeppiwish! Posts: 1,418 Forumite
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    Does the door itself need adjusting? Does it face the sun?
    2006 LBM £28,000+ in debt.
    2021 mortgage and debt free, working part time and living the dream
  • 35har1old
    35har1old Posts: 1,827 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Marksfish said:
    We had to have a new multi lock assembly fitted to the door, but our circumstances were different to yours, the lock barrel kept jamming. After replacement, we were told to use silicone spray annually to keep it free.
    If it was only the barrel you didn't need to change the whole strip 
    I had the same issue called a locksmith who instructed me to remove the whole assembly and bring it to him.
    The removal of the lock housing requires a special tool but he had it completed within minutes 
    I refitted the assembly 
  • Kiran
    Kiran Posts: 1,531 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It's probably either the locking points which need adjusting (allen key on the frame) or the door has dropped (allen key on the hinges to raise the door). Worst case is likely that it needs a new gearbox, remove the cover strip in the door, get the reference number off the old gearbox and order a replacement and swap. I'd bet its option 1 or 2 though and they are free/very cheap to try first
    Some people don't exaggerate........... They just remember big!
  • itm2
    itm2 Posts: 1,420 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Hung up my suit!
    Thanks for all the feedback. It turns out that it just needed a good dose of WD40 - it is now completely back to normal, and we can even push it closed (which was never possible before). What we thought was some kind of misalignment problem was actually just a lubrication issue it seems.
  • BarelySentientAI
    BarelySentientAI Posts: 2,448 Forumite
    1,000 Posts Name Dropper
    itm2 said:
     It turns out that it just needed a good dose of WD40 - actually just a lubrication issue it seems.
    Just be aware that WD40 isn't a lubricant so the resolution might not last long.
  • itm2
    itm2 Posts: 1,420 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Hung up my suit!
    itm2 said:
     It turns out that it just needed a good dose of WD40 - actually just a lubrication issue it seems.
    Just be aware that WD40 isn't a lubricant so the resolution might not last long.
    What would the long term resolution be?
  • BarelySentientAI
    BarelySentientAI Posts: 2,448 Forumite
    1,000 Posts Name Dropper
    itm2 said:
    itm2 said:
     It turns out that it just needed a good dose of WD40 - actually just a lubrication issue it seems.
    Just be aware that WD40 isn't a lubricant so the resolution might not last long.
    What would the long term resolution be?
    Silicone spray perhaps?  Which, confusingly, you can get under the "WD40 Specialist" brand amongst many many others.
  • JohnB47
    JohnB47 Posts: 2,665 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    itm2 said:
    itm2 said:
     It turns out that it just needed a good dose of WD40 - actually just a lubrication issue it seems.
    Just be aware that WD40 isn't a lubricant so the resolution might not last long.
    What would the long term resolution be?
    Silicone spray, as suggested, applied yearly. Something like this:

    https://www.toolstation.com/action-can-sp-90-silicone-lubricant/p34151

    I've never found WD40 useful for anything. 
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