We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
The MSE Forum Team would like to wish you all a very Happy New Year. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Ready willing and able buyer clause - dispute with estate agent - who is right?

2

Comments

  • hiohaa
    hiohaa Posts: 49 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    thanks all for your comments thus far, all really helpful. 
    My conveyancing lawyer, and a response I got from the leicester law clinic (Free advise from law undergrads) on the matter all said the same thing, that they aren't in a position to exchange contracts/provide a completion date so I should be able to pull out. 
    It's my fault ultimately for being naiive, trusting the agent, and not really understanding the full impact of what I had signed. It's only googling afterward when all this came up did I realise what i'd got myself into  - i've never sold a property before. 

    i don't think i'd want to continue with the estate agent and find another buyer, as they just keep repeating that the buyer is eager to buy and that I got a good offer on it etc.. which sound like sales talk to me. 
    I've had enough of the ordeal after 6 months and want to rent it out again to recover the £000's i've lost. 

  • hiohaa
    hiohaa Posts: 49 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 1 June 2024 at 12:36PM
    eddddy said:
    hiohaa said:

    The agent says they will take me to court if I don't pay. 


    Assuming the estate agent is a member of the Property Ombudsman Scheme, and it gets to the stage that the estate agent issues an invoice, you should complain to the Ombudsman quite quickly.

    If you wait until the estate agent starts court proceedings, the Ombudsman will no longer get involved. 


    They are a member of the Property redress scheme. I'd already lodged a detailed complaint with them, I need to chase them up on a response. I raised it a week ago so I need to give them some time to review. 
  • housebuyer143
    housebuyer143 Posts: 4,291 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 1 June 2024 at 8:19PM
    hiohaa said:
    thanks all for your comments thus far, all really helpful. 
    My conveyancing lawyer, and a response I got from the leicester law clinic (Free advise from law undergrads) on the matter all said the same thing, that they aren't in a position to exchange contracts/provide a completion date so I should be able to pull out. 
    It's my fault ultimately for being naiive, trusting the agent, and not really understanding the full impact of what I had signed. It's only googling afterward when all this came up did I realise what i'd got myself into  - i've never sold a property before. 

    i don't think i'd want to continue with the estate agent and find another buyer, as they just keep repeating that the buyer is eager to buy and that I got a good offer on it etc.. which sound like sales talk to me. 
    I've had enough of the ordeal after 6 months and want to rent it out again to recover the £000's i've lost. 

    Agree with everyone else, that the clause doesn't apply because a buyer with no means to buy your property (no money or offer) isn't in any position to exchange contracts, so they are not able. 
    Call the agents bluff and ask them to explain to you how they class the buyer as able to exchange at this current stage. I would be interested to see how they answer that one. 
    I would also be inclined to complain how they have let it run on for 6 months without doing any sales progression and chasing this up.
  • Jemma01
    Jemma01 Posts: 496 Forumite
    Fourth Anniversary 100 Posts Photogenic Name Dropper
    hiohaa said:
    as they just keep repeating that the buyer is eager to buy and that I got a good offer on it etc..


    That makes them "willing". What about "ready" and "able"?
    And how did you get to april before they instructed a conveyancer!? Where was the agent all this time?
    I'm FTB, not an expert, all my comments are from personal experience and not a professional advice.
    MFWB 2026 #44. 
    Mortgage debt start date = 11/2024 = 175k (5.19% interest rate, 20 year term)
    • Q4/2024 = 139.3k (5.19% -> 4.94%)
    • Q1/2025 = 125.3k (4.94% -> 4.69%)
    • Q2/2025 = 108.9K (4.69% -> 4.44%)
    • Q3/2025 = 92.2k   (4.44% -> 4.19%)
    • Q4/2025 = 44k      (4.19% -> 3.94%)
  • user1977
    user1977 Posts: 18,883 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 1 June 2024 at 8:46PM
    hiohaa said:

    It's my fault ultimately for not really understanding the full impact of what I had signed.

    I don't think it really matters what you signed. What you signed does not require you to pay anything. Your agent seems to be intent on simply ignoring whatever the contract says!
  • pinkshoes
    pinkshoes Posts: 20,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I think I'd write a letter/email to the EA stating that as it has now been 6 months since the offer was accepted and the buyer still hasn't been able to get a mortgage, then they have failed in their contract to provide a buyer that is able to proceed. I'd then say that as a gesture of good will, you will allow them a further 14 (28? - how much notice do you have to give?) days to exchange contracts otherwise you will consider the contract terminated due to then unable to find an able buyer.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • john-5-2
    john-5-2 Posts: 6 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    The only thing i have learnt from my current house sale situation is that EA are all liars & solicitors just tell you what you want to hear.

    We had 3 offers in a week on our current sale & went with a FTB as it seemed the easier route. Wow how wrong we were.
    18 weeks in & still no where near exchanging.
    The EA said stick with it, This buyer is FTB with big deposit blah blah blah. Another buyer who viewed us & offered has since purchased a property in the next street & is busy moving in😡
  • propertyrental
    propertyrental Posts: 3,391 Forumite
    1,000 Posts First Anniversary Name Dropper
    There's a simple way to test whether your buyer is RW&A - give them an ultimatum.
    "If you are ready willing and able then Exchange contracts within the next 7 days."
    If they either don't, or can't, then clearly they are either not willing or not able.
  • Murphybear
    Murphybear Posts: 8,176 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    john-5-2 said:
    The only thing i have learnt from my current house sale situation is that EA are all liars & solicitors just tell you what you want to hear.

    We had 3 offers in a week on our current sale & went with a FTB as it seemed the easier route. Wow how wrong we were.
    18 weeks in & still no where near exchanging.
    The EA said stick with it, This buyer is FTB with big deposit blah blah blah. Another buyer who viewed us & offered has since purchased a property in the next street & is busy moving in😡
    So you’ve dealt with all the EAs in the country?  That’s impressive.  I’ve dealt with many, both buying and selling property and working in the business.  I’ve dealt with many honest and brilliant EAs.

    We once moved 200 miles and had a tenant in the property.  After they left we sold it with a local agent.  They were amazing, sold the property to the first viewer and there were no issues.  
  • km1500
    km1500 Posts: 2,790 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I'm not sure how this clause would work in normal circumstances perhaps someone has experience 

    for example you have a buyer for your property and you have made an offer on another property and everything is going along normally 

    then your buyer pulls out or maybe you pull out because of a  bad survey 

    does your agent say well we're still got to ready willing and able buyer for your property so even though you now have nowhere to go we are still going to expect you to sell it

    do you have to then say OK will exchange but completion date is five years in the future so I can have time to find a new property?
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.8K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 260K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.