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Concert ticket insurance
super_saint
Posts: 97 Forumite
I have 2 tickets booked for a gig tomorrow - my wife had to have an op on both eyes on Monday & will probably be not fit enough to go (eye issue was diagnosed after we bought the tickets in Oct
We had taken out insurance through Ticketplan who handily only man their phones until 12.30!!
So likely hood of insurance being paid out if we claim? Obviously i dont want to go on my own, so would both our tickets be covered??
TIA
We had taken out insurance through Ticketplan who handily only man their phones until 12.30!!
So likely hood of insurance being paid out if we claim? Obviously i dont want to go on my own, so would both our tickets be covered??
TIA
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Comments
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lisyloo said:super_saint said:I have 2 tickets booked for a gig tomorrow - my wife had to have an op on both eyes on Monday & will probably be not fit enough to go (eye issue was diagnosed after we bought the tickets in Oct
We had taken out insurance through Ticketplan who handily only man their phones until 12.30!!
So likely hood of insurance being paid out if we claim? Obviously i dont want to go on my own, so would both out tickets be covered??
TIAOur Promise: When we will refundExcept as provided below under the heading “When we will not refund”, we will refund the cost of your booking if youare unable to attend a booked event due to:• unexpected disruption of the public transport network which could not have been reasonably known aboutbefore the date or time of the booked event provided you supply an official notice from the transport serviceprovider in the event of delay, cancellation, mechanical breakdown or accident in relation to the publictransport network;• your death, or an accident, or illness that means you are unable to attend a booked event;• the death, accident or illness of any person in the group due to attend the booked event with you, if they arethe sole other member of the group;• the death, accident or illness of any person(s) in the group who is also a member of your immediate family.• accident or illness of a member of your immediate family;• the death of a member of your immediate family who is not part of the group, which occurs within the 4 weeksleading up to the booked event;• pregnancy which occurs after the time of booking and where you give birth within the 4 weeks leading up tothe booked event;• pregnancy which occurs after the time of booking and where the booked event falls within 4 weeks of theexpected date of delivery of your baby;• the mechanical breakdown, accident, fire or theft en route of a private vehicle taking you to the booked eventprovided that you supply a vehicle recovery service report (AA, RAC or equivalent), copy of garage repair bill orparts receipt, or confirmation from the vehicle motor insurers, vehicle repairers or police;• jury service of which you had not received notice at the time of the booking provided you produce the originaldated jury invitation inviting you to be a juror;• burglary or fire at your residence in the 48 hours immediately before the booked event requiring attendanceof the emergency services provided that in relation to the burglary, you supply the police report with crimereference number or confirmation of attendance of the emergency Services in the case of fire;• you being summoned to appear in court proceedings as a witness of which you had not received notice at thetime of booking provided you supply the original dated summons requesting you to appear in court;0 -
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Acting responsibly you would have notified your insurers when you knew of this eye op. As you did not do so I don't think they'll pay out
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I would guess they should pay out for both of you, but you'll only know if you claim.0
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Mark_d said:Acting responsibly you would have notified your insurers when you knew of this eye op. As you did not do so I don't think they'll pay out0
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super_saint said:Mark_d said:Acting responsibly you would have notified your insurers when you knew of this eye op. As you did not do so I don't think they'll pay outI do understand your position and indeed have found myself in a similar situation previously - having to deal with travel insurance regarding cancelling a holiday.You've got nothing to lose by trying to claim but from my experience, you're required to tell the insurers as soon as you know that you might need to claim.Whilst I think it's unlikely you're successful I certainly support you trying to claim and fingers crossed you'll get a good result.0
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Can you sell the tickets? Is the gig near to where you live, if so, you could arrange to meet hte buyer at hte venue.
Thrifty Till 50 Then Spend Till the End
You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time0 -
Mark_d said:Acting responsibly you would have notified your insurers when you knew of this eye op. As you did not do so I don't think they'll pay out
In this case it doesn't even appear to be late reporting given the advices given.
On the other path, to consider it non-disclosure then under CIDRA they must explicitly instruct the OP to inform them of any medical conditions that develop during the term of the policy, they cannot rely on the OP to think this is a good idea of their own accord. There is nothing in the terms pasted above to say about reporting new conditions and would be highly surprised if there weer in the full terms either as there is no medical underwriting on these types of policies0 -
You may need a medical report confirming your wife is not able to attend.0
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