chargeback

naf123

I bought something from a company which took payment from my credit card via paypal

Now I have a dispute and need to do chargeback. Do I report to Paypal or my credit card?

Thank you 

DullGreyGuy

What is the dispute?

If you explicitly want to do a chargeback then you can only do that with your bank but there can be complexities when PayPal is involved, or certainly there used to be. 

Alternatively you can use PayPal to "report a problem" and escalate it to them to adjudicate. 

Depending on what your dispute is and the timescales involved you may be better off going one way or the other.

born_again

In the 1st instance given PP was the payment method go via them.