We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
chargeback
Options
naf123
Posts: 1,708 Forumite
in Credit cards
I bought something from a company which took payment from my credit card via paypal
Now I have a dispute and need to do chargeback. Do I report to Paypal or my credit card?
Thank you
Now I have a dispute and need to do chargeback. Do I report to Paypal or my credit card?
Thank you
0
Comments
-
What is the dispute?
If you explicitly want to do a chargeback then you can only do that with your bank but there can be complexities when PayPal is involved, or certainly there used to be.
Alternatively you can use PayPal to "report a problem" and escalate it to them to adjudicate.
Depending on what your dispute is and the timescales involved you may be better off going one way or the other.0 -
In the 1st instance given PP was the payment method go via them.Life in the slow lane0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.7K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.7K Work, Benefits & Business
- 598.5K Mortgages, Homes & Bills
- 176.8K Life & Family
- 256.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards