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Plumber did a bad job

Good afternoon.
A few weeks ago I had a leak in my downstairs bathroom and plumber said it was from my toilet where the seals had gone.
He replaced the toilet and after I paid him via invoice with my debit card I noticed the floor wet.
After sending him both Text and email (I want a paper trail in case it goes to court) there has been no reply.
Can anyone please tell me what are my rights and how long I should wait until I get his work rectified and charge it to him as I'm concerned about him coming to my house under duress if things turn sour.

Thank you 

Comments

  • Aylesbury_Duck
    Aylesbury_Duck Posts: 16,342 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I assume it's still wet/leaking?  Or do you mean it was wet when he finished the job?

    I'm not sure why a perished or broken seal required the whole toilet to be changed.  What were you charged?
  • km1500
    km1500 Posts: 2,790 Forumite
    1,000 Posts Second Anniversary Name Dropper
    a toilet can normally leakfrom two places - either from the inlet water or from the flushed water. 

    on the face of it repairing either of those would not require a new loo

    the only time a new loo would be required would be if the leak was from a cracked basin.

  • TELLIT01
    TELLIT01 Posts: 18,547 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    It looks very much as if the OP has been ripped off already so I don't think they will get any response now from the plumber.  As others have said, the toilet doesn't need to be replaced to replace a seal.
  • cannugec5
    cannugec5 Posts: 708 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    Re-placed ie repositioned or replaced ? 
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