New Job Seekers allowance and tax rebate

PA123

New Job Seekers allowance and tax rebate

I was made redundant on 31 Dec 2023 and claimed New Job Seekers allowance from January 2024 to beyond 5 April 2024.

I am due a tax rebate on the tax I paid while in my last job. Everything I read online says that this will be paid by the benefits office. The Benefits office have confirmed they will pay this and that they have everything they need but I can’t get anyone to advise how long this will take.

Has anyone got any experience of getting a tax rebate through the benefits office? If so, can you let me know the timescale?

DE_612183

Tax refunds will be paid by HMRC.

huckster

 No, there are situations where the benefit office pays the tax refund. And normally once they have the information required, it takes about 2 weeks.

If you phoned 0800 169 0190 and asked for a return call about progress with this, it may speed it up.

sammyjammy

When you claimed JSA did you hand in your P45 from your last employer?

PA123

sammyjammy said:

When you claimed JSA did you hand in your P45 from your last employer?

Yes. I handed it in my P45 at my first unemployment meeting. I also called the benefits number at the beginning of May and they confirmed they had it. 

sammyjammy

Have you received a P60u from them yet?  The tax refund if due should be issued at the same time as that.  As they have your P45 from the employment they have all the details they need.

PA123

sammyjammy said:

Have you received a P60u from them yet?  The tax refund if due should be issued at the same time as that.  As they have your P45 from the employment they have all the details they need.

I got the P60u at the end of April but it only has the benefits received on it not any info from my P45. That's why i called to ask them if they had the P45 and if they would sending my tax rebate. On the Phone they confirmed they had the P45 and they would send the rebate but couldn't say when.

Dazed_and_C0nfused

DE_612183 said:

Tax refunds will be paid by HMRC.

Not in the situation the op describes.

sammyjammy

PA123 said:

sammyjammy said:

Have you received a P60u from them yet?  The tax refund if due should be issued at the same time as that.  As they have your P45 from the employment they have all the details they need.

I got the P60u at the end of April but it only has the benefits received on it not any info from my P45. That's why i called to ask them if they had the P45 and if they would sending my tax rebate. On the Phone they confirmed they had the P45 and they would send the rebate but couldn't say when.

It sounds as though although you handed in your P45 it hasn't been processed into their systems which means a tax refund won't be forth coming from them, now the P60u has been received and the tax year has ended they can't enter it.  Have you checked your tax account for 23/24 online?  It looks like the tax refund will now need to come from HMRC.