reply from TIMBERLAND as to why UK customers pay twice as much...

donny_osmonds_mad_fan

uktim29 wrote: »

The cost of living is lower on the whole is the US but then the average wage for a US male is $38,000 about £19,000, in the UK it is around £24,000. There are many things like this you need to factor in before you can really make like for like comparisons.

ahhh but if that is the reason, why didnt one of the ladies say well we factor in the cost of the living/the average wage and what we believe people can afford to pay etc...why lie and say it costs £60 to ship a pair of boots?

Ems*Honie

Hubby has a bee in his b0onnet about the difference in car prices, the US is far cheaper, simply it's supply demand. People will pay UK prices so thats what the companies charge. THe idea of business is to make maximum profit, and when the majority of consumers are willing to pay the higher price without comparing them then there is no customer care issue either.

uktim29

peter_the_piper wrote: »

Ah, but do they calculate the average wage in the same way as over here? I ask this because I find it difficult to believe that the US has a lower average.

I imagine so, how else could you work it out? It seems reasonable, Kansas has a minimum wage of $2.65, about £1.30!

Thats why leaving a tip is expected, because some of them are paid so little.

Iamthesmartestmanalive

All your email shows is your complete lack of common sense

Tbh I think its entirely justified

To supply american produced products in the UK is expensive, postage, taxes, compliance with legislation, uk based customer service provision, additional cost of fraud/loss, additional currency costs and provisions for returns, warranties etc which will all cost more

Im sure a UK company supplying to the US charge much more.

In all honesty I feel you have no justification for complaint and they are spot on,if you dont like the price dont pay it and buy from a UK supplier

DenBo_4

Well OP I think you are doing a great job, if more people in the UK complained about more things more often we might not get ripped off so much. Well done, we should be writing/emailing companies more often to say what we think of them.

uktim29

DenBo wrote: »

Well OP I think you are doing a great job, if more people in the UK complained about more things more often we might not get ripped off so much. Well done, we should be writing/emailing companies more often to say what we think of them.

And then all the people who earn their living from a company can take a 50% wage cut or loose their jobs to accommodate the success of forcing products to be half their original price!

Everyone here unless self employed (but then the same still applies) earns a wage by a company selling some sort of service/product. Even if you work for the government or council or any tax payer funded work then the same still applies, that tax come from companies making money or the people who work for them.

I wonder, how on earth do you lot expect to earn money?

kammyk

Iamthesmartestmanalive wrote: »

All your email shows is your complete lack of common sense

Tbh I think its entirely justified

To supply american produced products in the UK is expensive, postage, taxes, compliance with legislation, uk based customer service provision, additional cost of fraud/loss, additional currency costs and provisions for returns, warranties etc which will all cost more

I completely agree with you there are many charges involved in importing goods to the UK. It is 17.5% for VAT alone and then there is a charge on import Tax which depends on the tax ban but i presume its around 15%.

Besides if you cant afford to buy shoes for £120 then dont! If your intrested in branded goods then be prepared to be ripped off.

iwanttosave_2

You think boots are bad? Try wedding dresses. The one I have my eye on over here would set me back roughly £750-£800ish. If I buy it from America (which I bloody well intend on doing) I can get it for £350 including shipping and I have overestimated the tax to be on the safe side but it will be less than that.

Nearly £500 difference.

shelley_crow

iwanttosave wrote: »

You think boots are bad? Try wedding dresses. The one I have my eye on over here would set me back roughly £750-£800ish. If I buy it from America (which I bloody well intend on doing) I can get it for £350 including shipping and I have overestimated the tax to be on the safe side but it will be less than that.

Nearly £500 difference.

I'll second that. My SIL got married two years ago and had her eye on a £1000 dress. Due to the fact the people in the shop were rude and the cost, she didn't buy it and looked on the net for alternatives. The same dress from america turned to be half the price. So she saved a wodge of money and had an extra long honeymoon instead.

donny_osmonds_mad_fan

thanks to the poster with the ego name..I dont think I am stupid and this is purely the tip of the iceburg with rip off britain it is all a rip off we are ripped off left right and centre...come on look at things like the supermarkets with bread and milk price fixing etc...they all take us for complete mugs.

I can afford a £120 pair of boots...well not that I would most likely buy and wear a £120 pair of timberlands.....possibly something a bit more stylish but it is not the price/affordability I am talking about for myself it is the rip off factor I am debating. I was looking for the boots as a pressie for my teenage daughter for her birthday...promised her a pair in nyc 2 years but by the time we got there no where seemed to have her size even the ravished timberland store itself....if she wants them she earns she can buy and pay that much herself

I agree with the wedding dress prices, there is NOOOOOOOO wayyy the £500 extra is anything more than rip off rip off rip off, I worked for an airline that flew to nyc at heathrow and spoke to a woman once who said it was worth it to pay for her plane ticket fly to new york and buy and collect her dresses and pay the duty on them and one night in a hotel she still saved a few hundred quid and got to see new york....

you cant just say anyone who complains is ignorant, it isnt about that it is on the whole large companies taking the uk for idiots....and they wonder why so many people are leaving the country..and before some bright spark suggests I do...I am trying