Electric/gas moved in want new supplier

llamaly

Hi all, 

I moved into my property and the e and g is with OVO. I don’t want to be with them. When I tried registering on their site to submit meter readings, it seems I can only do that if I sign up with them. Not sure what to do! 

Any help much appreciated. 

Mark_d

When you move in to a property, one of the first things to do is to call the energy supplier and give them the readings you took upon moving in. Yes you might need to give them your details and setup an account with them. But after that it should be simple for you to switch to a supplier of your choice.

tim_p

You sign up with them, open account and provide an opening meter reading, the one you took when you first had access to the property. Once that’s done you can then switch to a supplier of your choice. 

llamaly

I’ve tried setting up an account online but it only shows me the options to select a new plan, so if I do this I’ll be locked in for a year. 

Thanks for the replies

Netexporter

llamaly said:

I’ve tried setting up an account online but it only shows me the options to select a new plan, so if I do this I’ll be locked in for a year. 

Thanks for the replies

No you won't. Just pick the SVT, which you can leave at any time, without penalty.

llamaly

I’m sorry, what’s SVT?

Netexporter

The standard variable tariff that Ofgem sets quarterly.

llamaly

I’ve just found one, rolling contract no exit fees, I’m assuming I pick this one?

BarelySentientAI

llamaly said:

I’m sorry, what’s SVT?

Standard Variable Tariff - at OVO it's called "Variable (Simpler Energy)"

Netexporter

That sounds like it. They can call it what they like. The main thing is there are no exit fees.

llamaly

Ah I see, I’ll do that then, thanks ever so much for your help and such speedy replies too!