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Random address on Transunion

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I've discovered that there is an address (near where I live) that is mentioned on my Transunion report (via Credit Karma and Totally money).  I am not and never have had any connection to that address.  Also, the address where I actually live has been listed twice - with different dates.

When I go to transunion for a statutory report, they say "Sorry, we haven't been able to verify and validate your identity and can't provide your credit report."

I can check my file with Experian - where I do not see the random address.

I have tried emailing about this discrepency, but I'm yet to get a response.  

Any suggestions?

Comments

  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Await their response 
    ......
  • Nasqueron
    Nasqueron Posts: 10,630 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Complain to them, don't just email - follow their process

    Then go to the ICO if the response is unsatisfactory 

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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