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British Gas adding accounts

 I'm with British Gas have been for years. I am regularly getting notifications from clearscore that a new account is being added. When I check British Gas are removing gas and electricity accounts and adding new ones. This has happened 3 times so far. 
 I know the score isn't real but according to their scores mine goes down every time this happens.

 Why would British Gas be doing this and why would clearscore think it affects my credit worthiness? 

Comments

  • Devongardener
    Devongardener Posts: 644 Forumite
    Fifth Anniversary 500 Posts Photogenic Name Dropper
    What do British Gas say when you speak to them?
  • marcia_
    marcia_ Posts: 3,489 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    What do British Gas say when you speak to them?
     I haven't phoned them this time. The first time it happened they claimed it was because they where changing their billing system 
  • Billxx
    Billxx Posts: 303 Forumite
    Sixth Anniversary 100 Posts Name Dropper Photogenic
    Are you on their Price Promise tariff? I am and have noticed that when the price cap changes (and therefore my tariff) a soft search is performed and a new account is set up.  It is not changing my score, which as you say is pretty meaningless.

    Kind Regards,

    Bill
  • marcia_
    marcia_ Posts: 3,489 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Billxx said:
    Are you on their Price Promise tariff? I am and have noticed that when the price cap changes (and therefore my tariff) a soft search is performed and a new account is set up.  It is not changing my score, which as you say is pretty meaningless.
     No i'm still on sv not even enquired about moving tariffs with them yet 
  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Probably new billing system 
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