GoDaddy auto renewal

Burnsie1983

I have automatically had a GoDaddy subscription renewed.

On the renewal e-mail it stated its terms and conditions, being that I had to cancel 24hrt before the renewl (although I cant find that quote at tehe mo).

However, on their T&Cs page, it says 

“Date of the transaction”, for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by GoDaddy.com, LLC in accordance with the terms and conditions of the applicable product or service agreement (see here).

"Refund Period", you may cancel a product at any time, but a refund will only be issued if you request a refund with GoDaddy's customer service within the refund time frame specified for the applicable product, if available at all.

But further down, under ‘Products with Special Refund Terms’ it says 

“1. Standard Terms

New Registration: 5 Days (120 Hours)

Auto-Renewal (one-year): 45 Days (1080 hours)

Auto-Renewal (multiple-year): 5 Days (120 Hours)

Manual Renewal: 5 days (120 Hours)”

https://www.godaddy.com/en-uk/legal/agreements/refund-policy

I’m not good with T&Cs but it looks like I can request a refund within a few days of my renewal…or even though I acknowledge that as a renewal there is no cooling off period etc? 

Mr.Generous

I had to have a website a few years ago when starting a business I used Go Daddy - long story - anyway I never used it or set it up, and after a year they auto renewed. I complained and got nowhere, so I complained to my bank (Halifax) who did a chargeback and refunded me no problem.

powerful_Rogue

Renewal for what exactly?

Mr.Generous

renewed web hosting charge for another year

Burnsie1983

Mr.Generous said:

renewed web hosting charge for another year

Thanks the one 😐