We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

STAYWARM - Getting Rid of Customers

Options
Paul_Varjak
Paul_Varjak Posts: 4,627 Forumite
Part of the Furniture 1,000 Posts Photogenic Combo Breaker
According to the BBC2's Working Lunch programme today, STAYWARM (who provided unmetered gas and electric to the over 60s) were to get rid of some customers for using too much energy.

However, they are now making an offer to keep those customers with high energy usage providing they pay a new high-use tariff. It seems this will apply to almost 10% of its customer base.

I use STAYWARM (having joined when they took disabled under sixty). And as I have a water meter I must be one of the few to use unmetered gas and electric but metered water!

Comments

  • To a large extent, I think the apparent backtracking on Powergen's part is due to Martin's intervention - see his earlier thread on the subject.

    They may be big but they don't like it when a journalist who knows what he's talking about confronts them.
    30 years, 217 days!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.