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Britannia Parking - appealed but no response received?
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Hana0110
Posts: 5 Forumite
Hi there
I received a PCN from Britannia that was not compliant with Sch 4, nor was I the driver. I appealed with the template on this forum. I received a letter asking me to name the driver. I responded to say that I will not be providing the name of the driver, and that the PCN should be cancelled due to non-compliance.
Britannia had 35 days to provide a response. It has now been around 45 days and I have not heard anything.
Should I follow up, or just wait?
Many thanks!
I received a PCN from Britannia that was not compliant with Sch 4, nor was I the driver. I appealed with the template on this forum. I received a letter asking me to name the driver. I responded to say that I will not be providing the name of the driver, and that the PCN should be cancelled due to non-compliance.
Britannia had 35 days to provide a response. It has now been around 45 days and I have not heard anything.
Should I follow up, or just wait?
Many thanks!
1
Comments
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Use the complaint link from the BPA AOS members list to complain about the lack of a response to the appeal, cancel or provide the keeper with a Popla code ASAP
No blabbing about who was driving2 -
Check the status of the PCN by logging on to Britannia's website as if you were going to pay, but obviously don't do that. It may already have been cancelled but most PPCs never have the curtesy or courage to tell you.
What happened when you complained to the the landowner and your MP?
Check what the BPA CoP says. If it uses the words must or shall, then you can complain to them. If however it says something like, should, or endeavour to, then I would leave it a while longer.I married my cousin. I had to...I don't have a sister.All my screwdrivers are cordless."You're Safety Is My Primary Concern Dear" - Laks2 -
Fruitcake said:Check the status of the PCN by logging on to Britannia's website as if you were going to pay, but obviously don't do that. It may already have been cancelled but most PPCs never have the curtesy or courage to tell you.
What happened when you complained to the the landowner and your MP?
Check what the BPA CoP says. If it uses the words must or shall, then you can complain to them. If however it says something like, should, or endeavour to, then I would leave it a while longer.
I complained to the landowner who said I need to take it up directly with Britannia. I was quite firm in my response when asking for them to cancel the PCN for me. The landowner stopped responding to me after this. I haven't complained to my local MP yet.
One clause in the BPA CoP has stood out to me:
1. You must respond to appeals within 28 days or, where a decision on the appeal is not concluded within 28 days,you must acknowledge the appeal and confirm the time frame for concluding it, including the supply of additional information.
Britannia said they would respond within 35 days and they did not do so.
I cannot find where it mentions the words "must" or "shall" as opposed to "should" or "endeavour" though.2 -
Email them a complaint to push it on.PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top of this/any page where it says:
Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD1 -
Hello
So I've emailed a complaint to Britannia. I've also reported it to BPA. I've had no response at all.
Any other suggestions? Or shall I wait some more
0 -
Wait for the responses, especially from Britannia, so patience2 -
KeithP said:Hana0110 said:Hello
So I've emailed a complaint to Britannia. I've also reported it to BPA. I've had no response at all.
Any other suggestions? Or shall I wait some more
I'll remain patient1
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