iTunes won't accept my ID or username

I have a laptop running Windows 10 and use iTunes.  I have been unable to log into iTunes because Apple says either my ID or username is incorrect.  Neither is incorrect.  If I want to set up a new ID and username it says it's unable to do that at this time.  If I want to get help from the forum I need to sign in but it tells me my ID or username is incorrect.  What can I do?

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