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iTunes won't accept my ID or username
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Eleanorus
Posts: 17 Forumite
in Techie Stuff
I have a laptop running Windows 10 and use iTunes. I have been unable to log into iTunes because Apple says either my ID or username is incorrect. Neither is incorrect. If I want to set up a new ID and username it says it's unable to do that at this time. If I want to get help from the forum I need to sign in but it tells me my ID or username is incorrect. What can I do?
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Comments
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https://support.apple.com/en-gb/102656 might be a good first step. Worth a punt if nothing else.This may also be of interest if you enter password wrong too many times:
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I phoned them. They had deactivated my account because of inactivity. All sorted now.0
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