We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
DFS . Not accepting refund even though item came “ item not as described “
Lipgloss24
Posts: 46 Forumite
Hi I have recently posted before regarding a sofa I bought from dfs . They sent me the sofa with the wrong colour feet I picked therefore I am within my right to request a refund within 30 days under the consumer act 2015 as the item “is not as described “ they are trying to argue with me that the feet are “ components “ “aesthetic” therefore I ain’t entitled to a refund . I have attached my letter and also the response from the finance company . Any advice on the next steps please
0
Comments
-
Hi - we merged your earlier post into your original thread about this matter.Official MSE Forum Team member. Please use the 'report' button to alert us to problem posts, or email forumteam@moneysavingexpert.com0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.2K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.2K Work, Benefits & Business
- 603.8K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards