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PPP fail : CHAP authentication failure - what does this mean?
starkiller
Posts: 98 Forumite
in Techie Stuff
Hi
I have done a search and from what I have read its going in through one ear and out the other - can anyone explain this to me in "numpty" terms.
My phoneline was broken just before christmas - they mended the line - I still couldn't get on the internet so went through virgin (ISP)who said my line wasn't sync-ing. So on christmas eve BT man rings to say he has been working on the line in the exchange and it should be working now. On my router all the lights are on apart from online light - when I go to try to connect to web I get this CHAP error message - my ADSL line is fine so where is my problem
Thanks in advance of any help given
Jane
I have done a search and from what I have read its going in through one ear and out the other - can anyone explain this to me in "numpty" terms.
My phoneline was broken just before christmas - they mended the line - I still couldn't get on the internet so went through virgin (ISP)who said my line wasn't sync-ing. So on christmas eve BT man rings to say he has been working on the line in the exchange and it should be working now. On my router all the lights are on apart from online light - when I go to try to connect to web I get this CHAP error message - my ADSL line is fine so where is my problem
Thanks in advance of any help given
Jane
0
Comments
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check your username and password in your router - also try turning off the router and turning it back a few minutes later0
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Thanks 30111987, it worked a treat - I cna now go sales shopping
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thanks for the reply - good deed done for the day 0
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