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Digital film scam

I bought a digital film was a black image for code. I reported this to bank how can I keep my bank safe in Google the site said peoples banks have been tried how can I avoid this? Sadly never checked before ordering. 

Comments

  • MouldyOldDough
    MouldyOldDough Posts: 2,407 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    I understand all the words but ...

    It's encoded in Scottish !!
  • Neil_Jones
    Neil_Jones Posts: 9,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    gadget88 said:
    I bought a digital film was a black image for code. I reported this to bank how can I keep my bank safe in Google the site said peoples banks have been tried how can I avoid this? Sadly never checked before ordering. 

    Pardon?

    Are you saying you bought a digital copy of a film but it turned out to be an empty file?
  • gadget88
    gadget88 Posts: 463 Forumite
    Ninth Anniversary 100 Posts Name Dropper Combo Breaker
    gadget88 said:
    I bought a digital film was a black image for code. I reported this to bank how can I keep my bank safe in Google the site said peoples banks have been tried how can I avoid this? Sadly never checked before ordering. 

    Pardon?

    Are you saying you bought a digital copy of a film but it turned out to be an empty file?
    Yes it was a blank picture for the code 
  • PRAISETHESUN
    PRAISETHESUN Posts: 4,601 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    Assuming I'm reading this right, you purchased a movie online. The seller has provided you with a download code which is a black picture? Or did they provide you with a file saying it was the actual movie? Either way it sounds dodgy.

    Personally I'd contact your bank and ask for a new card to be issued (with a new card number). I'd also ask them to make sure they don't process further transactions from that company again. You probably also need to do some digital hygiene checks - delete the file, look to check your device for any malware, and then once you're satisfied your device is clean, change passwords for all your accounts, especially any you've accessed on that device since downloading the file.
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