PIP social broadband tariffs

pjran

Have you applied to any network for the PIP social broadband tariff? What’s your experience? Were you accepted and what proof did you supply to support your application?

OutdoorQueen

When I supported someone to request a social tariff, we were asked for National Insurance number and (BT I think) were able to check entitlement using that.   I seem to remember it was quite quick and easy, sorted in one phone call.   Not sure if we were just lucky .   It was several years ago and needed to be reviewed every year.    

pjran

Thank you.

BT don’t offer a Pip tariff, you have to be on other benefits to qualify with them.

Rodders53

Not many providers will support PIP and/or DLA - as that benefit isn't means tested.  https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/social-tariffs

According to The Sun  (in an article from Jan 23) only Vodafone, KCOM (Hull area) and Hyperoptic offer it for PIP and DLA... 
Only Vodafone will be near-universally available, I'd suggest.

https://www.vodafone.co.uk/broadband/essentials-broadband  -- seems you fill in a form online and they'll call you back...

Muttleythefrog

Agree with Rodders.... I suspect anyone with experience of using PIP to qualify any time recently will have done so with Vodafone as most providers only accept income related benefits. I have a trouble free time with BT's social tariff but using U/C as the qualifying benefit.

pjran

Thank you Rodders53.

I’ve requested a call from Vodafone but read they rarely contact people to provide the service. Someone on another forum is still waiting and they asked to join months ago. 

Rodders53

You could try joining the Voda Community and nudging the team that way?   
https://forum.vodafone.co.uk/t5/Other-broadband-queries/Broadband-Essentials-Registered/m-p/2742799

Or reaching out to Voda on their soshull meedya sites (apparently).

MouldyOldDough

Rodders53 said:

Not many providers will support PIP and/or DLA - as that benefit isn't means tested.  https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/social-tariffs

According to The Sun  (in an article from Jan 23) only Vodafone, KCOM (Hull area) and Hyperoptic offer it for PIP and DLA... 
Only Vodafone will be near-universally available, I'd suggest.

https://www.vodafone.co.uk/broadband/essentials-broadband  -- seems you fill in a form online and they'll call you back...

TalkTalk do - but you have to ask for it - they do not pubicise this....

stclaim_2

TalkTalk do not offer a social tariff.
I was moved to them from shell. Received an email (with a wrong contact number for someone who was getting lots of calls) from them to say that because they did NOToffer social Tariffs I could cancel at no cost.

M25

I think all these  so-called social tariffs have worse deals than when they started with price hikes and reduced access (ie a lot of hoop jumping and head scratching).

I think when BT started their deal was brilliant and now it's fairly hopeless. They must have been caught out by the demand.

There is still a saving for some households who aren't heavy users, however.

MouldyOldDough

stclaim_2 said:

TalkTalk do not offer a social tariff.
I was moved to them from shell. Received an email (with a wrong contact number for someone who was getting lots of calls) from them to say that because they did NOToffer social Tariffs I could cancel at no cost.

I got one £26 for fast fibre (70Mps) and calls
I've been with TT for over 20 years