PIP social broadband tariffs

Have you applied to any network for the PIP social broadband tariff? What’s your experience? Were you accepted and what proof did you supply to support your application?
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Comments

  • OutdoorQueen
    OutdoorQueen Posts: 128 Forumite
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    When I supported someone to request a social tariff, we were asked for National Insurance number and (BT I think) were able to check entitlement using that.   I seem to remember it was quite quick and easy, sorted in one phone call.   Not sure if we were just lucky .   It was several years ago and needed to be reviewed every year.    
  • pjran
    pjran Posts: 1,977 Forumite
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    Thank you.

    BT don’t offer a Pip tariff, you have to be on other benefits to qualify with them.
  • Rodders53
    Rodders53 Posts: 2,625 Forumite
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    Not many providers will support PIP and/or DLA - as that benefit isn't means tested.  https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/social-tariffs

    According to The Sun  (in an article from Jan 23) only Vodafone, KCOM (Hull area) and Hyperoptic offer it for PIP and DLA... 
    Only Vodafone will be near-universally available, I'd suggest.

    https://www.vodafone.co.uk/broadband/essentials-broadband  -- seems you fill in a form online and they'll call you back...
  • Muttleythefrog
    Muttleythefrog Posts: 20,326 Forumite
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    edited 17 May 2024 at 4:43PM
    Agree with Rodders.... I suspect anyone with experience of using PIP to qualify any time recently will have done so with Vodafone as most providers only accept income related benefits. I have a trouble free time with BT's social tariff but using U/C as the qualifying benefit.
    "Do not attribute to conspiracy what can adequately be explained by incompetence" - rogerblack
  • pjran
    pjran Posts: 1,977 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    Thank you Rodders53.

    I’ve requested a call from Vodafone but read they rarely contact people to provide the service. Someone on another forum is still waiting and they asked to join months ago. 
  • Rodders53
    Rodders53 Posts: 2,625 Forumite
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    You could try joining the Voda Community and nudging the team that way?   
    https://forum.vodafone.co.uk/t5/Other-broadband-queries/Broadband-Essentials-Registered/m-p/2742799

    Or reaching out to Voda on their soshull meedya sites (apparently).
  • MouldyOldDough
    MouldyOldDough Posts: 2,619 Forumite
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    edited 18 May 2024 at 2:22PM
    Rodders53 said:
    Not many providers will support PIP and/or DLA - as that benefit isn't means tested.  https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/social-tariffs

    According to The Sun  (in an article from Jan 23) only Vodafone, KCOM (Hull area) and Hyperoptic offer it for PIP and DLA... 
    Only Vodafone will be near-universally available, I'd suggest.

    https://www.vodafone.co.uk/broadband/essentials-broadband  -- seems you fill in a form online and they'll call you back...

    TalkTalk do - but you have to ask for it - they do not pubicise this....

  • stclaim_2
    stclaim_2 Posts: 14 Forumite
    Part of the Furniture First Post Combo Breaker
    TalkTalk do not offer a social tariff.
    I was moved to them from shell. Received an email (with a wrong contact number for someone who was getting lots of calls) from them to say that because they did NOToffer social Tariffs I could cancel at no cost.
  • M25
    M25 Posts: 350 Forumite
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    I think all these  so-called social tariffs have worse deals than when they started with price hikes and reduced access (ie a lot of hoop jumping and head scratching).

    I think when BT started their deal was brilliant and now it's fairly hopeless. They must have been caught out by the demand.

    There is still a saving for some households who aren't heavy users, however.
  • MouldyOldDough
    MouldyOldDough Posts: 2,619 Forumite
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    edited 11 July 2024 at 11:51AM
    stclaim_2 said:
    TalkTalk do not offer a social tariff.
    I was moved to them from shell. Received an email (with a wrong contact number for someone who was getting lots of calls) from them to say that because they did NOToffer social Tariffs I could cancel at no cost.
    I got one £26 for fast fibre (70Mps) and calls
    I've been with TT for over 20 years 
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