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Problem with Ryanair
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BIGEYE
Posts: 192 Forumite
I hope someone can help with this. I booked a return flight with Ryanair to attend my son's wedding. Yesterday I got a message from Ryanair advising the outbound flight has been cancelled. I claimed for a refund for the outbound leg, and that refund is now in my Ryanair wallet. The problem is that Ryanair will only refund to my original payment method. The card I used as original payment method has since been deactivated, and I have a new card.
Can anyone advise on my next move, or a phone number on how to actually speak to someone at Ryanair. I have tried 0113 868 4151 which directs you to their web page then hangs up. I also tried the premium rate number 0871 246 0000 which cuts off straight away after dialing.
Appreciate any help at all.
Can anyone advise on my next move, or a phone number on how to actually speak to someone at Ryanair. I have tried 0113 868 4151 which directs you to their web page then hangs up. I also tried the premium rate number 0871 246 0000 which cuts off straight away after dialing.
Appreciate any help at all.
0
Comments
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Is your new card connected to the same account as the card used for booking?
Evolution, not revolution0 -
have you spoken to the original card issuer to enquire where refunded payments would go?0
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