EBay debt

sam123455

I sold a laptop on eBay in January and the buyer wanted a refund due to the ‘item not being as described’. Due to it being over a month after the sale and also disagreeing with the buyers comments of the item not being as described I foolishly refused the refund (I didn’t know eBay almost always side with the buyer at the time). This then went to a dispute and the buyer has won so now I owe eBay £550 and I believe I have lost the laptop. Should I accept defeat and pay the debt to avoid debt collection? Would debt collection for eBay affect my credit badly and it’s with just paying the money? My eBay account is the correct name but wrong address. The account also has the incorrect date of birth as I lied when I was 17 so I could create the account. Could any of this work in my favour of avoiding the debt? 

I will pay it if I have to but I was annoyed at the buyer at the time for waiting so long to have an issue and also I didn’t think his reasoning was valid at all.

Also eBay can’t just take the money as my banks linked have no money so I am safe from automatic payment. 

Thanks 

soolin

Can you clarify the time line as buyers only have 30 days from the last estimated date of delivery to open a case, after that even an SNAD case can be declined with no impact on seller.

If it was within that date then the case being opened would have fully explained how to proceed, and ebay will have offered you the chance to provide or pay for a return label and buyer would only have had a refund once you got the laptop back.

If you ignored the case then the debt remains payable, if you want to use ebay going forward you will need to pay it - if you are happy to walk away and deal with the debt collectors, then they have never knowingly taken anyone to court- but you or anyone ebay believe to be closely associated with you, can not use ebay again without risk of them retaining future funds,.

You can also make an arrangement , even now, with buyer to get your laptop back if you arrange return costs or collection.

DullGreyGuy

Having open the account on false information is more likely to get you into more trouble than help you avoid your debt.

soolin

DullGreyGuy said:

Having open the account on false information is more likely to get you into more trouble than help you avoid your debt.

I was going to mention the fraud issue but I suspect OP won't be back anyway.

sam123455

The laptop was sold on 18th January, delivered 20th January (tracked) and the dispute was opened on 14th March for a refund. How was it possible they opened a case if you say it has to be within 30 days? 

Maybe I should contact eBay to ask for more details about the case then even though it’s not been settled in his favour? I could contact the buyer to send the laptop back but he doesn’t have to right? 

Chances are if I have to then I will pay the debt but if I don’t will this affect my credit score badly? I’m only 20 so wouldn’t want anything negative credit wise. 

sam123455

**I meant to say “even though it has already been settled in his favour” 

RedImp_2

It’s now over 60 days since the case was opened, presumably settled a few days later, probably a bit late to be querying it with EBay?

sam123455

The case took 2 months before settling. It settled on 14th May so I have been waiting for the outcome as in the dispute I even mentioned that it was over 30 days since delivery of the itsm