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HSBC 2FA failure

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  • eskbanker
    eskbanker Posts: 37,205 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    MrsMeg said:
    Ombudsman have requested similar as well as asking for volume of incidents that have been affected. 
    Why would volume of incidents be relevant to FOS, whose remit is to arbitrate individual disputes, rather than treading on the regulator's toes?
  • gt94sss2
    gt94sss2 Posts: 6,090 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 17 May 2024 at 5:10AM
    eskbanker said:
    MrsMeg said:
    Ombudsman have requested similar as well as asking for volume of incidents that have been affected. 
    Why would volume of incidents be relevant to FOS, whose remit is to arbitrate individual disputes, rather than treading on the regulator's toes?
    Neither do the FCA reveal what action (if any) they are taking  and the claim seems to suggest that but organisations acted within 24 hours.

    Hmm..
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