We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Energy Comparison - Error occured

Options
Taking Martins advice I attempted to get a comparison from Energyhelpline cashback. After giving my details and requirements I consistenly get given the error message

An error occured:
Object reference not set to an instance of an object.

I have filled in all the details and haven't left blanks, I have been getting this message for the past hour, any help or advice.

Comments

  • MSE_Martin
    MSE_Martin Posts: 8,272 Money Saving Expert
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes - they're busting due too overtraffic - they're asking everyone to try later -

    oops

    broke it!
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
    Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
  • Thanks Martin. I have been getting that strange "Object reference not set to an instance of an object" error mesage too - thought it was something I was doing wrong!
    30 years, 217 days!
  • I have filled in all the details on the form but when I submit I get;

    [glow=red,2,300]Security Message[/glow]

    Sorry, but you have been inactive on the site for too long and for security reasons you will need to search for your results again.

    I have managed to reduce the filling in time to 23 seconds from accessing the page but still get the same message. Am I missing something? ???
    There are two kinds of people in this world. Those who think there are two kinds of people in this world... and those who don't.
  • Aletank
    Aletank Posts: 568 Forumite
    Part of the Furniture 500 Posts
    Yeah me too - On the Powergen site I get
    An error has occurred processing your usage details. Please check that your postcode and current supplier information is correct.
    I've tried different postcodes that i know and get the same message. It was working the other day for me.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.