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Parcel posted someone elses front door.

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ex-homelessdude2
ex-homelessdude2 Posts: 98 Forumite
First Anniversary First Post Combo Breaker
in Consumer rights
Parcel listed on royalmail track and trace site 'as the address was inaccessible parcel but included has photo of someone elses front door.

can anyone tell me who i need to contact plz? their web site doesnt really help.

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  • born_again
    born_again Posts: 14,818 Forumite
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    Are you Sending or receiving the parcel?

    If receiving then your local delivery office is best starting point, or the sender.
    Life in the slow lane
  • Okell
    Okell Posts: 980 Forumite
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    If this something you've bought go back to the seller as it's their responsibility until it's been delivered into your physical possession.

    Point out to them that their chosen delivery agent seems to have decided to leave it outside the wrong house
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