We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Dispute Resolution Hearing - focus of my appeal

dave18
dave18 Posts: 35 Forumite
Sixth Anniversary 10 Posts Photogenic
Hello, I will be attending a dispute resolution hearing in a months time, for a PCN. on grounds of not being a customer of the premises (I was) and photos show me leaving and renentering the site as went to withdraw cash before visiting cash only shop on the premises. I did not overstay my time limit. I attended a DRH last year, where the arbitrator glossed over minutae of parking legislation and won as arbitrator felt claim of parking outside white line was overbearing given the tight spacing of the parking site. 

What should I focus on at this hearing as the only evidence provided by the parking company are photos showing me leaving and entering the parking site on foot. The issue I have is have no receipts from the premises I visited. Any advice?

1) Euro Parking Services is claimant
2) Tesco Express car park, jewellery quarter Birmingham 
3) Signage says "for customers whilst you remain on the property"
4) Crossed zebra crossing to withdraw cash from atm opposite car park,not on premises.
5) Appeals used to now using model responses, focusing on signage and was customer of cash only shop on premises 

Comments

  • DE_612183
    DE_612183 Posts: 4,203 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Which Car Park?
    Which Car Parking Company?

    What happened when you complained to the Landowner?
  • Half_way
    Half_way Posts: 7,724 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Who is supplying this:
     attending a dispute resolution hearing




    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • Fruitcake
    Fruitcake Posts: 59,531 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Surely there are photos of the vehicle in question, not just photos of a random person entering and leaving on foot.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Brie
    Brie Posts: 16,961 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    surely the focus of an appeal should be how poorly the signs show the details of the "so called" contract which says the driver of the car can't leave the site. 

    What if the driver doesn't leave the site but their passenger does?
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    Click on this link for a Statement of Accounts that can be posted on the DebtFree Wannabe board:  https://lemonfool.co.uk/financecalculators/soa.php

    Check your state pension on: Check your State Pension forecast - GOV.UK

    "Never retract, never explain, never apologise; get things done and let them howl.”  Nellie McClung
    ⭐️🏅😇🏅🏅🏅🏅🏅
  • Fruitcake
    Fruitcake Posts: 59,531 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 9 May 2024 at 4:41PM
    Brie said:
    surely the focus of an appeal should be how poorly the signs show the details of the "so called" contract which says the driver of the car can't leave the site. 

    What if the driver doesn't leave the site but their passenger does?
    In addition, was the site boundary defined on the signs by words or a map? Some signs just state parking is for customers only, which the OP appears to have been. Some however state customers only whilst on site, which is where the query about define the boundary comes in. 
    There's also the question about the PPC being required to mitigate their loss by warning a driver not to leave the site rather than taking a photo' of them afterwards.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • dave18
    dave18 Posts: 35 Forumite
    Sixth Anniversary 10 Posts Photogenic
    1) Euro Parking Services is claimant
    2) Tesco Express car park, jewellery quarter Birmingham 
    3) Signage says "for customers whilst you remain on the property"
    4) Crossed zebra crossing to withdraw cash from atm opposite car park,not on premises.
    5) Appeals used so now using model responses, focusing on signage and was customer of cash only shop on premises
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    dave18 said:
    ...photos show me leaving and re-entering the site as went to withdraw cash before visiting cash only shop on the premises. 

    ...the only evidence provided by the parking company are photos showing me leaving and entering the parking site on foot.
    Do they have any evidence of 'me' being the driver?

    Have you identified yourself as the driver in any appeals?
  • LDast
    LDast Posts: 2,496 Forumite
    1,000 Posts Photogenic Name Dropper
    dave18 said:

    ...and photos show me leaving and renentering the site as went to withdraw cash before visiting cash only shop on the premises.
    Ask yourself this... how do they know the individual in the photo is you? Do you think that you, as a private individual, could take a phot of a random person in the street and then identify that person from the photo? How do you think you'd be able to do that?

    Unless, of course, you tell the PPC that the photo they have is, in fact, you and that you were the driver and therefore liable for the charge.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.5K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.4K Work, Benefits & Business
  • 604.3K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.