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cheaper water rates if you have incontience and use more water?

williewonder
Posts: 416 Forumite

Does the cheaper water rates also apply if one lives in supported living with 3 other people without IC? Can we get cheaper rates if a person in the home is incontinent?
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My husband has been incontinent all his life and has never received any sort of help from any utility or Gov,t department. Our main expense is incontinence products obviously but electricity and water on top of that0
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williewonder said:Does the cheaper water rates also apply if one lives in supported living with 3 other people without IC? Can we get cheaper rates if a person in the home is incontinent?
https://www.southwestwater.co.uk/household/help-support/financial-support
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As I recall there's a specific form our local water authority requires to be filled out to get a reduced rate if someone has incontinence or other health issues that require excess washing compare to average. With us there's the knock on affect as there's 2 water bills, one for water use and another for sewage. But the sewage one is based on the amount used so it's a double win here.
There's also funding available for incontinence products which should be available via your surgery/IC nurse/Macmillans or similar.
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I wasn't sure if it was called watersure everywhere but it appears it is
https://www.citizensadvice.org.uk/consumer/water/problems-with-paying-your-water-bill/watersure-scheme-help-with-paying-water-bills/
I also had forgotten this is something you can have if you are on benefits and have 3 children under 190 -
williewonder said:Does the cheaper water rates also apply if one lives in supported living with 3 other people without IC? Can we get cheaper rates if a person in the home is incontinent?"Do not attribute to conspiracy what can adequately be explained by incompetence" - rogerblack0
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