Norton 360 program and PC problems

TUVOK
TUVOK Posts: 521 Forumite
Sixth Anniversary 100 Posts Name Dropper
I have often read on this board that you should ditch your Norton program as there is no need for it.
I've just run a scan using it on my 4 month old Pc and it states that I have:
299021 Browser junk
6467 system junk
389 Broken short cuts
365 Broken registry issues
And that i have 5 programs slowing my PC

Naturally I want to keep my new Pc in optimum condition and to run as fast as possible.
Norton wants me to pay more for a program that will deal with the above issues, but members here write that I need nothing but Windows Defender!
I use my PC a lot, what should I do?
I'm not technically PC minded so help and direction to go with this problem would be very welcome.
Thank you

Comments

  • MattMattMattUK
    MattMattMattUK Posts: 10,601 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    TUVOK said:
    I have often read on this board that you should ditch your Norton program as there is no need for it.
    I've just run a scan using it on my 4 month old Pc and it states that I have:
    299021 Browser junk
    6467 system junk
    389 Broken short cuts
    365 Broken registry issues
    And that i have 5 programs slowing my PC

    Naturally I want to keep my new Pc in optimum condition and to run as fast as possible.
    Norton wants me to pay more for a program that will deal with the above issues, but members here write that I need nothing but Windows Defender!
    I use my PC a lot, what should I do?
    I'm not technically PC minded so help and direction to go with this problem would be very welcome.
    Thank you
    You should first delete Norton and never install it on anything you own ever again.

    You should then turn Windows Defender back on. That stuff will periodically get sorted by Windows anyway, but if you want to accelerate the process you can run clean-up.

    https://support.microsoft.com/en-gb/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68
  • Neil_Jones
    Neil_Jones Posts: 9,510 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    TUVOK said:
    I have often read on this board that you should ditch your Norton program as there is no need for it.
    I've just run a scan using it on my 4 month old Pc and it states that I have:
    299021 Browser junk
    6467 system junk
    389 Broken short cuts
    365 Broken registry issues
    And that i have 5 programs slowing my PC

    Naturally I want to keep my new Pc in optimum condition and to run as fast as possible.
    Norton wants me to pay more for a program that will deal with the above issues, but members here write that I need nothing but Windows Defender!
    I use my PC a lot, what should I do?
    I'm not technically PC minded so help and direction to go with this problem would be very welcome.
    Thank you


    Browser "junk" is not necessarily junk, and you can remove it yourself.  Same for "system junk", which you can also remove yourself as its built into Windows.

    Broken shortcuts do not cause issue until you try to use them (and in fairness the way modern Windows works most shortcuts are technically broke), and as for broken registry entries - that't not necessarily a problem.

    Programs slowing your PC?  Well does your computer feel slow?

    I'd suggest dumping Norton and let Windows Defender... well defend Windows basically :)
  • gefnew
    gefnew Posts: 905 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Go here and read how to uninstall Norton with tool they supply.
    Download and run the Norton Remove and Reinstall tool for Windows
  • Vitor
    Vitor Posts: 404 Forumite
    100 Posts First Anniversary Photogenic Name Dropper
    >Norton wants me to pay more for a program that will deal with the above issues<

    Speaks for itself.
  • wongataa
    wongataa Posts: 2,684 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    TUVOK said:
    Norton wants me to pay more for a program that will deal with the above issues, but members here write that I need nothing but Windows Defender!

    Norton is trying to scare you into buying software you don't need.  Everything in that list can be safely ignored.  Who is to say what it classifies as 'junk' is actually stuff you don't need?

    If you need to clean up stuff there are tools built into Windows.  Leave the registry alone.  Broken entries don't cause problems, they just get ignored.
  • TUVOK
    TUVOK Posts: 521 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    That's definitely a NO to Norton!
    Thanks  for all replies, very definite about Norton, I'll follow your kind instructions for my future Pc usage.

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