We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Refund of prescription costs (no FP57 from online pharmacy)
Wonka_2
Posts: 987 Forumite
I have a medical exemption for free prescriptions - the previous one expired on 02/04/24 and whilst it's replacement was valid from 02/03/24 it wasn't physically received until 04/04/24.
I had an order (4 items) due for despatch on 3rd April and agreed to pay Lloyds on the basis that this was reclaimable within 3 months
It now seems that in order to reclaim Lloyds should have issued an FP57 on the day with which I could reclaim on receipt of the new exemption certificate but as they failed to issue this (and apparently can't do this retrospectively) I'm now unable to reclaim.
It's 'only' £38.60 but I'd still rather have it back
Is there any way of reclaiming that I'm not aware of without an FP57 ?
I had an order (4 items) due for despatch on 3rd April and agreed to pay Lloyds on the basis that this was reclaimable within 3 months
It now seems that in order to reclaim Lloyds should have issued an FP57 on the day with which I could reclaim on receipt of the new exemption certificate but as they failed to issue this (and apparently can't do this retrospectively) I'm now unable to reclaim.
It's 'only' £38.60 but I'd still rather have it back
Is there any way of reclaiming that I'm not aware of without an FP57 ?
0
Comments
-
Only in "exceptional circumstances" but this doesn't cover your situation according to https://faq.nhsbsa.nhs.uk/knowledgebase/article/KA-03919/en-us
1 -
And that's my read on things - hence asking whether I've missed somethingRobbie64 said:Only in "exceptional circumstances" but this doesn't cover your situation according to https://faq.nhsbsa.nhs.uk/knowledgebase/article/KA-03919/en-us0 -
It doesn't look like you missed anything.I'm curious about what consititutes "exceptional circumstances". Perhaps the pharmacy not having the actual form?0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.6K Banking & Borrowing
- 254.5K Reduce Debt & Boost Income
- 455.5K Spending & Discounts
- 247.5K Work, Benefits & Business
- 604.3K Mortgages, Homes & Bills
- 178.6K Life & Family
- 261.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards