Just Eat Will Not Remove my Review which includes my Addresss

mairiT
mairiT Posts: 21 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 30 April 2024 at 2:36PM in Consumer rights
I typed out a review which I believed was for the benefit of Just Eat only.  I stated my address at which the delivery should have taken place  and which did not.  I did not realise it would go public.  They refuse to remove my review even if my address is available to the world.  How can I get this sorted out?
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Comments

  • Vitor
    Vitor Posts: 414 Forumite
    100 Posts First Anniversary Photogenic Name Dropper
    edited 30 April 2024 at 2:25PM
    Did you submit a privacy form - Privacy Notice (just-eat.co.uk) ?
  • born_again
    born_again Posts: 19,411 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    mairiT said:
    I typed out a review which I believed was for the benefit of Just Eat only.  I stated my address at which the delivery should have taken place  and which did not.  I did not realise it would go public.  They refuse to remove my review even if my address is available to the world.  How can I get this sorted out?
    Where exactly is the review?
    Life in the slow lane
  • Kim_13
    Kim_13 Posts: 3,203 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    I'm guessing that the review also came up under their real name, but you'd also need a correct DOB to do any real damage I'd have thought.
  • mairiT
    mairiT Posts: 21 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I am slightly worried because I ama disabled 74 year old woman, who lives on her own.  Secondly, with the vast amount of scams ongoing it would not surprise me if somebody tried to use it.   
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,404 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    mairiT said:
    I am slightly worried because I ama disabled 74 year old woman, who lives on her own.  Secondly, with the vast amount of scams ongoing it would not surprise me if somebody tried to use it.   
    Better to be wary than complacent, but in this case I think you're unduly concerned.  If it's just your address and no other identity information, there's really nothing anyone can do that they can't do already with any address.
  • mairiT said:
    I am slightly worried because I ama disabled 74 year old woman, who lives on her own.  Secondly, with the vast amount of scams ongoing it would not surprise me if somebody tried to use it.   
    I don’t think it is unreasonable to want your address removed from the public domain however, where has your review been published? I don’t think Just Eat publish any reviews themselves so it seems more likely that it has been posted on a third party review site, such as TrustPilot. If that’s the case, Just Eat probably won’t be able to remove it themselves but you’d need to work with the review site to get it amended/removed.
    Northern Ireland club member No 382 :j
  • sheramber
    sheramber Posts: 21,607 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Anybody could use your address at any time.  They could just pick it randomly.

    Unless you gave your age on the review nobody will know your age.
  • eskbanker
    eskbanker Posts: 36,475 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mairiT said:
    I am slightly worried because I ama disabled 74 year old woman, who lives on her own.
    How many of those facts did you share on the review?  And you still haven't answered where the review is....
  • Kim_13
    Kim_13 Posts: 3,203 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    mairiT said:
    I am slightly worried because I ama disabled 74 year old woman, who lives on her own.  Secondly, with the vast amount of scams ongoing it would not surprise me if somebody tried to use it.   
    I don’t think it is unreasonable to want your address removed from the public domain however, where has your review been published? I don’t think Just Eat publish any reviews themselves so it seems more likely that it has been posted on a third party review site, such as TrustPilot. If that’s the case, Just Eat probably won’t be able to remove it themselves but you’d need to work with the review site to get it amended/removed.
    It won’t be on TrustPilot - the OP would have the option to remove it if so, as reviews can be edited or deleted by the author. This option is still available to me for every review I’ve ever left on there (the oldest more than 5 years ago.)
  • Okell
    Okell Posts: 2,314 Forumite
    1,000 Posts First Anniversary Name Dropper
    @mairiT -  so where did you post the review?
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