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Not so Smart Meter

Tom__D
Tom__D Posts: 1 Newbie
edited 26 April 2024 at 2:45PM in Energy
Why is it that British Gas send me monthly electricity bills with an increasing power usage reading when I have not been at the property for many months and the power is off at the master switch.  Is this just a British Gas thing or are all smart meters scamming.

Comments

  • cymruchris
    cymruchris Posts: 5,575 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Is it power usage or standing charge?

    Are you local to see what the meter actually reads between two points in time?

    What kind of usage is it suggesting you're using?
  • powerful_Rogue
    powerful_Rogue Posts: 8,656 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Tom__D said:
    Why is it that British Gas send me monthly electricity bills with an increasing power usage reading when I have not been at the property for many months and the power is off at the master switch.  Is this just a British Gas thing or are all smart meters scamming.

    Without more detail it's hard to say, but I can assure you that smart meters don't scam.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 16,272 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 26 April 2024 at 2:46PM
    It's not a British Gas thing, nor is it part of a nationwide smart meter scam.  When was the last time you were at the property and did a reading?  If it was a long time ago, the answer seems pretty simple.  Go and take an actual reading, submit it and any necessary reconciliation will take place.  If you're correct, that the consumption bills have increased (as opposed to the standing charge element of the bill), then they're either working off estimates, your power isn't actually turned off, or your meter is not reflecting use at your property - is it in a block of flats, by any chance?  There are instances where meters are labelled to the wrong flats.

    Edited to add: How long has the power been entirely off?  Could the battery in the smart meter have expired, and your billing is estimated?
  • MeteredOut
    MeteredOut Posts: 3,823 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 26 April 2024 at 3:07PM
    Checked for squatters?

    But more likely, billing has been estimated rather than using actual kwh usage. Have you checked whether the smart meter is sending readings to BG?
  • Robin9
    Robin9 Posts: 13,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Tom__D said:
    Why is it that British Gas send me monthly electricity bills with an increasing power usage reading when I have not been at the property for many months and the power is off at the master switch.   
    How are BG supposed to know that ?

    Just read the meter and give it to BG
    Never pay on an estimated bill. Always read and understand your bill
  • Keep_pedalling
    Keep_pedalling Posts: 22,413 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Are their readings estimated?
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