One Parking Solution - Private car park ticket

Amburger

Coupon-mad 

Thank you for the advice, it's much appreciated from the both of us. My partner had a good chuckle reading your recommended response.  Will come back with more details if we receive them!

Coupon-mad

That's based on a lot of experience with OPS including face to face with more than one of their staff in court.  I was serious about that wording.  Push them.

Don't dance to their tune (not too polite) & don't ever rent a flat with any PPC on site. 

Amburger

Hi all. 

They responded to us and denied our appeal so I guess it’s time to start the next steps

Coupon-mad

Coupon-mad said:

He needs to be robust and pushy.  They are clamper-mentality people (no consumer care) if you read the Trustpilot link...did you see? ...but he can swap the template sentence about pay & display for a more relevant section that says this: 

Your own online photos show the permit was displayed.  You and your fellow ex-clamper ilk are unwelcome at the site and do nothing useful for residents & visitors. If you fail to cancel now, I will put you to the expense of POPLA and will not be paying unless a Judge tells me to.  Your choice; and by the time you get past POPLA (if you scrape past it with your weak photos) the DLUHC will have banned the fake added DRA fee as part of the new regulations, so you are going to lose money on this case, regardless.  I invite you to cancel it now.

Yep : POPLA as I said above.

No paying even if you lose at POPLA.

ParkingMad

This Sunday Times article illustrates their mentality:

https://www.thetimes.co.uk/article/the-parking-baron-wholl-never-let-you-off-a-ticket-czxjb5lch

1505grandad

If anyone cannot see the whole article you can just disable Javascript in your browser and see the whole thing (works for me anyway).

The Chrome settings display in a new tab or window, depending on your configuration. Under the Privacy and security section, select Site Settings. Under Content, select JavaScript. Turn off the toggle switch disable JavaScript in Chrome.

Amburger

Coupon-mad said:

Coupon-mad said:

He needs to be robust and pushy.  They are clamper-mentality people (no consumer care) if you read the Trustpilot link...did you see? ...but he can swap the template sentence about pay & display for a more relevant section that says this: 

Your own online photos show the permit was displayed.  You and your fellow ex-clamper ilk are unwelcome at the site and do nothing useful for residents & visitors. If you fail to cancel now, I will put you to the expense of POPLA and will not be paying unless a Judge tells me to.  Your choice; and by the time you get past POPLA (if you scrape past it with your weak photos) the DLUHC will have banned the fake added DRA fee as part of the new regulations, so you are going to lose money on this case, regardless.  I invite you to cancel it now.

Yep : POPLA as I said above.

No paying even if you lose at POPLA.

From reading the newbies forum, it's advised that I send a lengthy message to POPLA, is this right? I am rubbish at coming up with things to say so I'm frantically searching the forums at the moment for something I can use. :')

Amburger

ParkingMad said:

This Sunday Times article illustrates their mentality:

https://www.thetimes.co.uk/article/the-parking-baron-wholl-never-let-you-off-a-ticket-czxjb5lch

Money grabbing scumbags! 

Umkomaas

Amburger said:

Coupon-mad said:

Coupon-mad said:

He needs to be robust and pushy.  They are clamper-mentality people (no consumer care) if you read the Trustpilot link...did you see? ...but he can swap the template sentence about pay & display for a more relevant section that says this: 

Your own online photos show the permit was displayed.  You and your fellow ex-clamper ilk are unwelcome at the site and do nothing useful for residents & visitors. If you fail to cancel now, I will put you to the expense of POPLA and will not be paying unless a Judge tells me to.  Your choice; and by the time you get past POPLA (if you scrape past it with your weak photos) the DLUHC will have banned the fake added DRA fee as part of the new regulations, so you are going to lose money on this case, regardless.  I invite you to cancel it now.

Yep : POPLA as I said above.

No paying even if you lose at POPLA.

From reading the newbies forum, it's advised that I send a lengthy message to POPLA, is this right? I am rubbish at coming up with things to say so I'm frantically searching the forums at the moment for something I can use. :')

The NEWBIES FAQ Announcement, third post, provides almost everything you need. Near-template appeal paragraphs/points which you can adapt to match your circumstances. 

This is a standard checklist, as often posted by forum stalwart @Fruitcake.  Key points to include in any POPLA appeal:

1) Non-PoFA compliant NTK/NTH (if appropriate)
2) Not the driver/not the person who may be liable for the charge (if non-PoFA)
3) Not the landowner/ No landowner contract
4) No standing to issue charges in their own name
5) Inadequate signage
6) BPA CoP failures (if appropriate)

Amburger

Umkomaas said:

Amburger said:

Coupon-mad said:

Coupon-mad said:

He needs to be robust and pushy.  They are clamper-mentality people (no consumer care) if you read the Trustpilot link...did you see? ...but he can swap the template sentence about pay & display for a more relevant section that says this: 

Your own online photos show the permit was displayed.  You and your fellow ex-clamper ilk are unwelcome at the site and do nothing useful for residents & visitors. If you fail to cancel now, I will put you to the expense of POPLA and will not be paying unless a Judge tells me to.  Your choice; and by the time you get past POPLA (if you scrape past it with your weak photos) the DLUHC will have banned the fake added DRA fee as part of the new regulations, so you are going to lose money on this case, regardless.  I invite you to cancel it now.

Yep : POPLA as I said above.

No paying even if you lose at POPLA.

From reading the newbies forum, it's advised that I send a lengthy message to POPLA, is this right? I am rubbish at coming up with things to say so I'm frantically searching the forums at the moment for something I can use. :')

The NEWBIES FAQ Announcement, third post, provides almost everything you need. Near-template appeal paragraphs/points which you can adapt to match your circumstances. 

This is a standard checklist, as often posted by forum stalwart @Fruitcake.  Key points to include in any POPLA appeal:

1) Non-PoFA compliant NTK/NTH (if appropriate)
2) Not the driver/not the person who may be liable for the charge (if non-PoFA)
3) Not the landowner/ No landowner contract
4) No standing to issue charges in their own name
5) Inadequate signage
6) BPA CoP failures (if appropriate)

I've been reading through it but this sort of thing goes straight over my head 
I'm doing this on behalf of my partner and I can see that he is losing his patience with it but I'm stubborn and refuse to let him pay!

We've not received a NTK as of yet as the DVLA had the wrong address which has been updated now.
We didn't name a driver.
We are renting this property and the landlord provided this permit for us.
As far as I know, no standing issue charges are in his name.
There are lots of signs but I've never noticed them before (I don't drive that's probably why). I will take images when I'm next down there as I believe the text is quite small.

Do we have a time limit to appeal this? I want to make sure I take the time to get this right