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Broken washing machine
LazyBumblebee
Posts: 1 Newbie
Hi. We bought Samsung washing machine in July 2021 for £369 . It stopped spinning in June 2023, just still in warranty - unfortunately we didn’t register for the 5 yr extended warranty. The AO website advised us to contact Samsung . Samsung came & I think replaced the motor & PCB board. 6 months later it lost all power mid wash cycle & blew the fuse in the plug. Samsung fixed it out of goodwill and again replaced the PCB.
4 months later it has done the same as it did in December . It is less than 3 years old still . Samsung have offered us 25% off a new machine but I don’t want another Samsung .
AO say they will consider a partial refund after we have got an engineers report saying it’s faulty but they won’t say how much they are likely to refund .
Our last LG washing machine lasted 12 years .
What would you do ? And any tips for a new machine that will be better & last longer ?!
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