Locked out of Chip app

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equora
equora Posts: 9 Forumite
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in Savings & investments
I've had to click on the forgotten PIN button, as I got paint on my hands so my fingerprint wouldn't scan, then put in the wrong PIN.  How long until they respond?  I got an email asking for my email and mobile number.  Then nothing, for 3 hours...

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  • Zoe02
    Zoe02 Posts: 479 Forumite
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    Contct them and wait for a response no need to panic. 
  • la531983
    la531983 Posts: 1,908 Forumite
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    Ayr_Rage said:
    Zoe02 said:
    Contct them and wait for a response no need to panic. 
    How do you contact an APP ONLY company when locked out of the app ?
    Well given the OP said he emailed them....
  • equora
    equora Posts: 9 Forumite
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    FYI - 9 Hours and I'm back in.
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